Community Services Assistant Coordinator/Coordinator (Mandarin and Cantonese)

CASS Care Limited; Sydney; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Salary packaging

Discount childcare

Long Service Leave Scheme

Job summary

CASS Care Ltd in Sydney, NSW, is seeking a Community Services Assistant Coordinator/Coordinator (Mandarin and Cantonese) to oversee daily activity groups and support aged clients within our community services program.

The role involves supervising volunteers, recruiting and training, preparing client records, referring clients to information and services, and promoting our services through communications and information booths. Fluency in English plus Mandarin and Cantonese is required.

Qualifications

• Being proactive, hands-on, caring and having enormous initiative.
• Good command of spoken and written English.
• Must be able to speak and write Chinese (Mandarin and Cantonese) fluently.
• Good communication, interpersonal, time management, and organisational skills.
• Ability to pay attention to detail and explain details.
• Ability to work as a team and independently.
• Experience in publishing and promoting on social media platforms.
• Valid National Police Certificate or ability to obtain one prior to employment.
• Possess valid driver’s licence and own vehicle.
• Tertiary qualification recognised in Australia.
• Experience coordinating and providing services in community organisations.
• Experience in managing social media.
• Experience in undertaking funded projects and meeting schedules.

Responsibilities

• Supervising volunteers to run day-to-day activities of the groups and supporting aged clients.
• Recruitment, training and supervision for volunteers.
• Preparation of client records and reports as necessary.
• Facilitation and referral of clients to information, community and support services.
• Communication with stakeholders in service delivery.
• Promotion of services, including writing promotional articles and attending information booths.

Skills

Proactive and hands-on

English proficiency

Mandarin & Cantonese fluency

Communication skills

Time management

Organisational skills

Social media/promotion

Driver's licence

National Police Certificate

Teamwork and independence

Project coordination experience

Education

Tertiary qualification recognised in Australia

Job description

Community Services Assistant Coordinator/Coordinator (Mandarin and Cantonese)

CASS Care Ltd is a multi-disciplined community services provider, with “CASS”, as our brand name, which is commonly known in the community. We are active in the provision of a comprehensive range of social welfare services, catering the needs from cradle to seniors, including residential aged care, home ageing, disability, settlement and health, employment and training, child care and many more community-based services.

Position Summary:

This position is responsible for the day-to-day operation of the activity groups run by the organisation in accordance with all Government requirements, service standards, aims and objectives of the groups, as well as policies and procedures of the organisation.

Main Duties and Responsibilities:

• Supervising volunteers to run the day-to-day activities of the activity groups, and providing support to the aged clients at the groups, which include:
• Supervising and working closely with volunteers in all aspects of the operation of the activity groups;
• Recruitment, provision of ongoing training and supervision for volunteers;
• Preparation of client records, reports if necessary;
• Facilitation and referral of clients to access information, community and support services;
• Communication with different stakeholders in service delivery; and
• Promotion of the services, including writing promotional articles, attending information booths.

Selection Criteria:

• Being proactive, hands-on, caring and having enormous initiative;
• Good command of spoken and written English;
• Must be able to speak and write Chinese (Mandarin and Cantonese) fluently;
• Good communication, interpersonal, time management, and organisational skills;
• Ability to pay attention to detail and explain details;
• Ability to work as a team and independently;
• Demonstrable skills in publishing and promoting on social media platforms;
• Valid National Police Certificate or is able to obtain one prior to employment; and
• Possess valid driver’s licence and own vehicle.
• Tertiary qualification recognised in Australia and experience in relevant field, fresh graduate is welcome;
• Experience in coordinating and providing services in community organisations;
• Experience in managing social media;
• Experience in undertaking funded projects and meeting schedule to deliver project targets.

Salary and employment conditions for the above position are as per Enterprise Agreement. Salary packaging is available. Discount child care is available at CASS operated long day care, before and after school care, and vacation care.Employees are also eligible for the Community Services Industry Portable Long Service Leave Scheme.