House Coordinator - Townsville

Lawyers 4 Hope; Townsville City; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Gym subsidies

Salary packaging

Banking benefits

Job summary

CASPA Services Ltd is seeking a House Coordinator in Townsville to oversee daily operations of Residential care homes, ensuring a safe, supportive environment for young people. You will lead a dedicated team, coordinate care plans with Caseworkers and liaise with stakeholders to enhance service delivery.

The role requires a Certificate IV in Child, Youth, and Family Intervention (Residential Care) or equivalent, with willingness to obtain further qualifications and complete Hope and Healing

Qualifications

• Essential qualification is Certificate IV Child, Youth, and Family Intervention (Residential Care) or an equivalent qualification.
• Willingness to obtain the qualification and provide enrolment proof prior to commencement.
• Completion of online Hope and Healing Framework Foundational Training prior to commencement.

Responsibilities

• Provide direction, training, supervision, coordination and support to direct reports.
• Provide direct support to young people in care.
• Induction and orientation of new staff.
• Development and implementation of schedule and care plan for resident young person in consultation with Caseworkers.
• Lead and contribute to a positive team culture through regular team and clinical meetings.
• Ensure houses are maintained in accordance with Statutory Standards of Care and ensure OCV and OCG compliance.

Education

Certificate IV Child, Youth, and Family Intervention (Residential Care)

Diploma or Degree in related field

Job description

CASPA SERVICES LTD – POSITION VACANCY – House Coordinator – Townsville

About The Role

The House Coordinator in Townsville plays a vital role in overseeing the daily operations of our Residential care homes. This position is essential for ensuring a safe, supportive, and nurturing environment for Young People. The House Coordinator will lead a dedicated team, fostering collaboration and promoting the well‑being of individuals in our care, while also liaising with internal and external stakeholders to enhance service delivery.

Required Qualifications

Certificate IV Child, Youth, and Family Intervention (Residential Care) or other relevant Certificate IV, Diploma, Degree. For candidates who do not hold the essential qualification, willingness to obtain and proof of enrolment will be required prior to commencement. Plus, completion of online Hope and Healing Framework Foundational Training prior to commencement

Key Responsibilities

• Provide direction, training, supervision, coordination and support to direct reports
• Provide direct support to our young people in care
• Induction and orientation of new staff
• Development and implementation of schedule and care plan for resident young person in consultation with Caseworkers
• Lead and contribute to a positive team culture through regular team and clinical meetings
• Ensure houses are maintained in accordance with the Statutory Standards of Care and ensure OCV and OCG compliance is met

Employee Benefits

• We believe taking care of your physical health is important. That's why we offer subsidised memberships at a range of fitness providers and locations to support your wellbeing.
• As a not-for-profit organisation, Part-time and Full-time employees can receive up to $15,900 of their salary tax-free, plus additional benefits through Smart salary's salary packaging.
• CASPA have a partnership with Summerland Bank through their Priority Partner Program. CASPA employees can assess special banking benefits
• CASPA has a partnership with Medibank, and all employees can access benefits and discounts through Medibank.
• Comprehensive systems, including a Human Resources Information System and a Central Rostering System.
• 12% Super Guarantee
• Portable Long Service Leave (NSW & QLD)
• Generous Leave Entitlements
• Supervision Sessions and opportunities for Internal Training, Career Growth & Progression

About The Organisation

CASPA Services Ltd is a not-for-profit organisation providing a range of specialised care services to support complex trauma-based needs for children, young people, families, and people living with disabilities. Our programs include Therapeutic Intensive Residential Care, Intensive Family Preservation, Therapeutic Foster Care, Restoration, and other associated care types, we are a registered NDIS provider and operate a social enterprise Maintenance and repairs business. As a growing and diversifying organisation, we have approximately 450+ employees working in communities across New South Wales, Queensland, and the Northern Territory.

CASPA is a Child Safe, Equal Employment Opportunity (EEO) employer and strongly encourage Aboriginal and Torres Strait Islander people to apply.

We are seeking to employ those who reflect the diversity of our young people to ensure we can support each individuals needs and wants, while aligning with our values: ' Inspiring People to Thrive'

Nationally Coordinated Criminal History Checks and a valid drivers licence are requirements for employment at CASPA. Working with Children checks will be required for frontline roles in direct contact with Young People.