Community Programs & Projects Officer

Community Gro; Townsville City; On-site; AUD 60,000 - 85,000; Full time

Job summary

Community Gro is a Not for Profit organisation in Townsville delivering programs to support families and individuals. The Project Officer - General provides administrative, project, and operational support across programs, coordinating data, reporting, and stakeholder engagement across multiple locations.

The role requires proactive, adaptable, and highly organised individuals who manage competing priorities with confidentiality and sound judgement, working with leadership and teams across sites.

Qualifications

• Qualifications in community services or social work with project administration and coordination experience.
• Strong organisational and time management skills; able to manage multiple priorities.
• Excellent written and verbal communication skills.
• Experience preparing reports, maintaining records, and managing documentation.
• Strong analytical skills with the ability to collect, interpret, and report on data.
• High level of attention to detail and accuracy.
• Ability to exercise discretion and maintain confidentiality.
• Demonstrated ability to work independently and collaboratively within a team environment.
• Proficiency in Microsoft Office Suite and other relevant business systems.

Responsibilities

• Provide administrative and operational support across multiple programs and service areas.
• Coordinate community activities, projects, events, and initiatives with leadership team.
• Assist in gathering information and preparing submissions for grants, tenders, and funding opportunities.
• Support community engagement activities and events.
• Review program data to support reporting, compliance, and improvements.
• Assist in planning, coordination, implementation, and monitoring of project activities.
• Coordinate logistics for meetings, workshops, trainings, events.
• Facilitate communication between project teams, volunteers, community members, and partners.
• Develop and maintain systems for collecting and monitoring program data.
• Maintain accurate records of project activities and communications.

Skills

Community services

Social work

Project administration

Program coordination

Admin systems

Education

Community services

Tools

Microsoft Office

Job description

Community Gro is a Not for Profit organisation in Townsville delivering programs to support families and individuals. The Project Officer - General provides administrative, project, and operational support across programs, coordinating data, reporting, and stakeholder engagement across multiple locations.

The role requires proactive, adaptable, and highly organised individuals who manage competing priorities with confidentiality and sound judgement, working with leadership and teams across sites.