Community Manager — Build Belonging & Resident Experiences

Ingenia Communities; Port Stephens; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Staff discounts on Ingenia Holiday PAr

Employee referral rewards

Employee of the year rewards

Job summary

Ingenia Communities is seeking a Community Manager for Natura Lifestyle in Port Stephens. You will oversee daily community operations, deliver exceptional resident experiences, and drive financial performance while fostering a connected, engaging environment for residents.

You’ll lead a team, balance priorities, and implement wellbeing and lifestyle programs that enhance belonging and satisfaction across the community.

Qualifications

• Experience managing resident or customer relationships in property, hospitality, aged care or community settings.
• Able to lead day-to-day operations while balancing competing priorities.
• Experience budgeting, P&L or commercial outcomes.

Responsibilities

• Deliver an outstanding resident experience, measured by surveys and NPS.
• Oversee daily community operations, including presentation standards, occupancy and resident engagement.
• Lead financial performance through budgeting and P&L management.
• Foster community through lifestyle, wellbeing and connection programs.
• Motivate and support team members and contractors to achieve high-quality outcomes.

Skills

Resident relations

Leadership

Budgeting

Customer service

Problem solving

Job description

Ingenia Communities is seeking a Community Manager for Natura Lifestyle in Port Stephens. You will oversee daily community operations, deliver exceptional resident experiences, and drive financial performance while fostering a connected, engaging environment for residents.

You’ll lead a team, balance priorities, and implement wellbeing and lifestyle programs that enhance belonging and satisfaction across the community.