Community Manager

UKO; Sutherland Shire Council; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Structured career progression

Ongoing training and certifications

Regular team and resident events

Employee Assistance Program

Job summary

UKO is expanding in New South Wales and seeks an ambitious Community Manager to oversee the Shire Property Cluster. You’ll manage leasing end-to-end, cultivate resident relationships and drive occupancy, with accountability for conversion, occupancy and revenue targets.

Join UKO, a leading co-living and Build-to-Rent operator, to deliver exceptional resident experiences, events and community engagement from first enquiry through to move-in and beyond.

Qualifications

• Experience in residential leasing, real estate, PBSA, BTR or co-living with a track record of converting enquiries into signed leases (2+ years preferred).
• Current NSW Certificate of Registration or Class 2 Real Estate Licence, or willingness to obtain quickly (funded by UKO).
• Confident to run a leasing function autonomously and be accountable for results.
• Genuine customer-service mindset with residents and prompt, professional responses.
• Ambition to progress into property and community management.

Responsibilities

• Own the leasing cycle — manage enquiries, run inspections, qualify and progress applications, negotiate and execute leases, and coordinate seamless move-ins. Conversion and speed-to-lease are your measures of success.
• Drive occupancy and revenue — manage your own pipeline and prioritise activity against occupancy and revenue targets.
• Build resident relationships — be a key point of contact from pre-arrival to departure, building the relationships that drive renewals, referrals and positive reviews.
• Support community — help deliver the resident events and engagement that set UKO apart. A strong community is a full community.
• Bring market insight — monitor demand, competitor activity and pricing, and feed your on-the-ground view into pricing and campaign decisions.

Skills

Leasing experience

Relationship building

Customer service mindset

Career progression mindset

Education

NSW Certificate of Registration or Class 2 Real Estate Licence

Job description

UKO is expanding, and we’re looking for an ambitious Community Manager to help manage the Shire Property Cluster. This is an exciting opportunity to play a key role in one of our most important property cluster developments, generating local demand, converting enquiries into residents, and delivering an exceptional leasing experience from first enquiry through to move-in.

This is an ideal role for someone who is performance-driven, independent and commercially minded, with a passion for building relationships and delivering results. It’s a great opportunity to build your career in the living sector, working with one of Australia’s leading co-living and Build-to-Rent operators.

This is not a support role. You'll run the leasing process end to end, from first enquiry through to move-in, with real accountability for occupancy and conversion. And because this is co-living, the relationship doesn't end at lease signing — you'll be a visible, trusted presence for residents throughout their stay.

What You'll Do

• Own the leasing cycle — manage enquiries, run inspections, qualify and progress applications, negotiate and execute leases, and coordinate seamless move-ins. Conversion and speed-to-lease are your measures of success.
• Drive occupancy and revenue — manage your own pipeline and prioritise activity against occupancy and revenue targets.
• Build resident relationships — be a key point of contact from pre-arrival to departure, building the relationships that drive renewals, referrals and positive reviews.
• Support community — help deliver the resident events and engagement that set UKO apart. A strong community is a full community.
• Bring market insight — monitor demand, competitor activity and pricing, and feed your on-the-ground view into pricing and campaign decisions.

What You'll Bring

• Experience in residential leasing, real estate, PBSA, BTR or co-living, with a record of converting enquiries into signed leases (2+ years preferred)
• A current NSW Certificate of Registration or Class 2 Real Estate Licence — or willingness to obtain one quickly (we'll fund the course)
• The confidence to run a leasing function autonomously and be accountable for results
• A genuine customer-service mindset — you enjoy dealing with residents and take pride in prompt, professional responses
• Ambition to progress into property and community management

Why UKO

• Structured career progression — we promote from within, with a defined pathway into Property & Community Manager roles
• Ongoing training and certifications, funded by UKO
• Regular team and resident events, wellness programs and an Employee Assistance Program
• A supportive, high-performing team environment

About UKO

UKO operates community-focused co-living and BTR properties across Australia, with more locations opening soon. Our residents enjoy beautifully designed studios and apartments, premium shared spaces, and a genuine sense of belonging — all professionally managed. Learn more at www.uko.com.au