Community Manager

Campus Living Villages; Brisbane; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Have a day off on your birthday

Total fixed remuneration (TFR)

Discount program (Flare)

Employee recognition awards

Employee Assistance Program (EAP)

Job summary

Campus Living Villages Australia is seeking a Community Manager for our South Brisbane village to transform the resident experience. You will design engaging life programs, lead a team of Student Mentors, and build belonging through events and daily interactions.

You’ll bring strong community development experience, leadership, and excellent communication to foster a welcoming, safe, and vibrant student community. Flexibility for evenings, weekends and holiday periods is required.

Qualifications

• Experience in community development through engagement and social media initiatives.
• Leadership skills and the ability to motivate and support a team.
• Excellent communication and relationship-building abilities.
• Confidence managing resident concerns and sensitive situations.

Responsibilities

• Deliver a dynamic resident life and events program that drives participation and community spirit.
• Lead and mentor a team of Student Mentors.
• Build meaningful relationships with residents and provide support and escalation of issues.
• Manage community engagement initiatives and social media channels.
• Coordinate village events, activations and campaigns from concept to delivery.
• Support village operations, marketing initiatives and student recruitment events.

Skills

Community development

Leadership

Social media engagement

Communication

Tools

Social media channels

Job description

Campus Living Villages (CLV) is a leading provider of student accommodation, with more than 20,000 beds owned, managed, or under development across Australia, the UK, and the US. We create quality living environments and vibrant student communities while fostering a workplace culture built on Care, Accountability, Integrity, and Teamwork. Join our supportive and inclusive team and make a positive impact every day.

About the role

We're looking for an energetic and people-focused Community Manager to transform the resident experience at our South Brisbane village.

This is more than an events role. We're seeking someone who can create a genuine sense of belonging, build engagement, and foster a vibrant community where students feel connected, supported and at home.

Key Responsibilities

• Deliver a dynamic resident life and events program that drives participation and community spirit
• Lead and mentor a team of Student Mentors
• Build meaningful relationships with residents and provide support, guidance and appropriate escalation of issues
• Manage community engagement initiatives and social media channels
• Coordinate village events, activations and campaigns from concept to delivery
• Support village operations, marketing initiatives and student recruitment events

About You

You may come from community engagement, events, hospitality, aged care, customer experience or a similar people-focused environment. Most importantly, you're passionate about bringing people together.

You'll bring:

• Demonstrated experience in community development through engagement and social media initiatives
• Leadership skills and the ability to motivate and support a team
• Excellent communication and relationship-building abilities
• Confidence managing resident concerns and sensitive situations
• A proactive, energetic and approachable style

Flexibility to support evening, weekend and Christmas holiday period activities is required

Why apply for this role?

• Have a day off on your birthday on us
• CLV offers an attractive total fixed remuneration (TFR) which includes employer superannuation contributions
• Discount program (Flare) with discounts on every day and big-ticket items
• Employee recognition awards and incentives
• Access to Employee Assistance Program (EAP) with a high focus on employee’s wellbeing

Campus Living Villages Australia is an equal opportunity employer who recognises everyone is unique. We welcome you for who you are – as you are, so if you require any adjustments to the recruitment process, please contact us so we can discuss this further.

We welcome and encourage applications from First Nations people, recognising the value, unique skills, and knowledge that First Nations employees bring to the workplace. We encourage applications from people of all genders and backgrounds and applications for employment will not be assessed on any basis that contravenes relevant anti-discrimination legislation applicable within Australia.

Applicants must possess a valid visa that grants working rights in Australia to apply.

Only direct applications from candidates will be considered.