Community-Focused Employment Coach

SYC Limited; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Birthday day off

Salary packaging benefits

Extra paid leave week per year

Discounted health cover

Employee Assistance Program (EAP)

Wellbeing leave

Job summary

SYC Limited is seeking a motivated Employment Coach to deliver high-quality employment services under Workforce Australia. You will coach participants, assess career goals, and connect them with employers while maintaining compliance.

The role is based in Rosebud and offers meaningful community impact. You will work autonomously within a supportive team, bring empathy and strong admin skills, and adapt across multiple locations.

Qualifications

• Experience in customer service or client-facing roles.
• Strong time management and planning to meet outcomes.
• Clear written and verbal communication with good report writing.

Responsibilities

• Provide one-to-one coaching sessions and create personalised action plans.
• Conduct career assessments to identify strengths and goals.
• Network with community organisations to create opportunities for participants.

Skills

Client facing

Time management

Communication

Empathy

Relationship building

Administrative skills

Agile working

Networking

Tools

MS Office

CRM systems

Job description

SYC Limited is seeking a motivated Employment Coach to deliver high-quality employment services under Workforce Australia. You will coach participants, assess career goals, and connect them with employers while maintaining compliance.

The role is based in Rosebud and offers meaningful community impact. You will work autonomously within a supportive team, bring empathy and strong admin skills, and adapt across multiple locations.