Community Facilities Lead — Shape Halls, Centres & Cemeteries

Council Jobs; Newcastle; On-site; AUD 74,000 - 90,000; Full time

Benefits offered by this job

Annual leave loading

Parental leave

Industry leading employment conditions

Novated Lease options

Training and development

Job summary

City of Newcastle (CN) is seeking an experienced Community Facilities Officer to oversee day-to-day operations of community halls, centres and cemetery services, ensuring safety, compliance and accessibility for the community.

This role involves frontline customer service, supporting people in grief and those booking facilities, resolving issues, and collaborating with planning and development teams to deliver inclusive, sustainable services across our region.

Qualifications

• Empathy in high-sensitivity community interactions.
• Resilience to support families and navigate challenging situations.
• Clear, confident communication with diverse stakeholders.

Responsibilities

• Oversee day-to-day operations of community facilities (halls, centres, cemetery services).
• Ensure safety, compliance, maintenance and accessibility for the community.
• Provide frontline customer service and support for bookings, access issues and grievances.

Skills

Empathy

Resilience

Communication

Job description

City of Newcastle (CN) is seeking an experienced Community Facilities Officer to oversee day-to-day operations of community halls, centres and cemetery services, ensuring safety, compliance and accessibility for the community.

This role involves frontline customer service, supporting people in grief and those booking facilities, resolving issues, and collaborating with planning and development teams to deliver inclusive, sustainable services across our region.