Community Facilities & Halls Coordinator

City of Newcastle, Australia; Newcastle; On-site; AUD 74,000 - 90,000; Full time

Benefits offered by this job

17.5% annual leave loading

Paid parental leave for primary carers

Industry leading employment conditions

Corporate Fitness program

Exclusive CN employee benefits

Annual performance development plans

CN Way leadership program

IDE employee networks

Health & Wellbeing programs (Onsite)

Job summary

City of Newcastle is seeking an experienced Community Facilities Officer to oversee day-to-day operations of community facilities including halls, centres and cemetery services. The role focuses on safety, compliance, maintenance and accessibility while handling bookings and community support.

The successful candidate will require empathy, resilience and strong communication to navigate grief-related interactions and complex customer service scenarios within a 35-hour work week.

Qualifications

• Experience in managing day-to-day operations of community facilities such as halls, centres and cemetery services.
• Ability to interact with customers facing grief, end-of-life situations and bereavement with empathy.

Responsibilities

• Oversee day-to-day operations of community facilities including halls, centres and cemetery services.
• Ensure facilities are safe, compliant, well-maintained and accessible to the community.
• Support facility bookings, access issues, complaints and service requests.

Skills

Empathy

Resilience

Communication

Customer service

Job description

City of Newcastle is seeking an experienced Community Facilities Officer to oversee day-to-day operations of community facilities including halls, centres and cemetery services. The role focuses on safety, compliance, maintenance and accessibility while handling bookings and community support.

The successful candidate will require empathy, resilience and strong communication to navigate grief-related interactions and complex customer service scenarios within a 35-hour work week.