Community Engagement & Membership Growth Officer Parramatta

Ignite; Parramatta; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

On-site Parramatta

Full-time permanent

Diverse stakeholder engagement

Supportive team environment

Job summary

Ignite is seeking a Community Engagement Officer in Parramatta for a full-time, on-site position. You will focus on building strong stakeholder relationships, managing membership services, and ensuring accurate processes and records.

Ideal candidates are highly organized, detail-oriented, and capable of working autonomously while thriving in a collaborative not-for-profit team environment.

Qualifications

• Experience in community engagement or membership services.
• Strong attention to detail and accuracy.
• Ability to manage multiple tasks, meet deadlines, and follow procedures.
• Excellent communication with members and stakeholders.

Responsibilities

• Drive membership growth through engagement initiatives.
• Coordinate setup of new community groups with documentation and timelines.
• Build and maintain relationships with members, volunteers and stakeholders.
• Deliver presentations and support membership campaigns.
• Provide high-quality customer service and respond to inquiries promptly.
• Maintain accurate records and membership data in internal systems.
• Support continuous improvement and best-practice processes.

Skills

Attention to detail

Administrative skills

Relationship management

Written and verbal communication

Autonomous work style

CRM/database systems

Microsoft Office

Tools

Microsoft Office

CRM/database systems

Job description

Ignite is seeking a Community Engagement Officer in Parramatta for a full-time, on-site position. You will focus on building strong stakeholder relationships, managing membership services, and ensuring accurate processes and records.

Ideal candidates are highly organized, detail-oriented, and capable of working autonomously while thriving in a collaborative not-for-profit team environment.