Community Engagement Officer

Elements Recruitment; Parramatta; On-site; AUD 68,000 - 83,000; Full time

Job summary

Elements Recruitment is seeking a confident, organised Community Engagement Officer based in central Parramatta. You’ll build relationships with community representatives, coordinate projects and help groups grow across Australia and New Zealand.

This role is office-based, full-time, with travel locally and interstate occasionally, and involves engaging communities, delivering growth plans and reporting on outcomes.

Qualifications

• 2+ years experience in a customer service, administration, project coordination or community-focused environment.
• Strong communication and relationship-building skills.
• Confidence dealing with a wide variety of people.
• Great organisation and ability to keep multiple priorities moving.
• Initiative, energy and a practical problem-solving approach.
• Strong written communication and presentation skills.
• Comfort with occasional local and interstate travel.

Responsibilities

• Build strong relationships with community representatives and stakeholders.
• Help establish new community groups from identify opportunities to launch.
• Develop practical plans to help existing groups attract and retain members.
• Coordinate meetings, venues, communications and promotional activity.
• Deliver presentations and engage with groups and representatives.
• Respond to enquiries and provide high level service and support.
• Use data and reporting to identify opportunities for growth.
• Keep projects, administration and systems organised and up to date.

Skills

Community engagement

Customer service

Project coordination

Administration

Relationship-building

Microsoft Office

Tools

Microsoft Office

Job description

Community Engagement Officer
Central Parramatta $75,000 + Super
Full-time, office-based
Love working with people and making things happen?
This is a fantastic opportunity for a confident, organised and naturally engaging person who enjoys building relationships, coordinating projects and seeing their work deliver real results.
Based in central Parramatta, you’ll join a friendly, purpose-driven organisation with a strong community focus. Your role will be all about engagement, growth and connection, helping established community groups grow while also supporting the launch of new groups across Australia and New Zealand.
This is not a role where you’ll sit behind a desk doing the same thing every day. You’ll be speaking with people, coordinating initiatives, developing growth ideas, organising meetings and venues, supporting promotional activity and building strong relationships with stakeholders.
What you’ll be doing

• Building strong relationships with community representatives and key stakeholders
• Helping establish new community groups, from identifying opportunities through to launch and ongoing support
• Developing practical plans to help existing groups attract and retain members
• Coordinating meetings, venues, communications and promotional activity
• Delivering presentations and engaging with groups and representatives
• Responding to enquiries and providing a high level of service and support
• Using data and reporting to identify opportunities for growth
• Keeping projects, administration and systems organised and up to date
• Contributing ideas and looking for better ways to engage and support the community

What we’re looking for
You might currently be working in community engagement, customer service, membership services, project coordination, administration, marketing or a similar people-focused role.
More importantly, you’re someone who enjoys taking ownership and can comfortably juggle relationships, projects and administration.
You’ll bring:

• Around 2+ years’ experience in a customer service, administration, project coordination or community-focused environment
• Strong communication and relationship-building skills
• Confidence dealing with a wide variety of people
• Great organisation and the ability to keep multiple priorities moving
• Initiative, energy and a practical problem-solving approach
• Strong written communication and presentation skills
• Confidence using Microsoft Office, with the ability to pick up new systems quickly
• An interest in using data and insights to help improve engagement and growth

You’ll also need to be comfortable with occasional local and interstate travel as part of the role.
Why this role?
If you’re looking for something with more purpose, variety and genuine human connection, this is a great opportunity.
You’ll have the chance to take ownership, contribute ideas and play a hands-on role in helping communities grow and bringing people together.
If you’re organised, engaging, proactive and genuinely enjoy working with people, we’d love to hear from you.