Community-Driven Customer Service Rep (Part-Time)

Service NSW; Wellington; On-site; AUD 67,000 - 82,000; Part time

Benefits offered by this job

Health & wellbeing programs

Personal development opportunities

Job summary

Service NSW seeks a Customer Service Representative at Wellington Service Centre. This onsite, part-time, 12-month contract role involves assisting customers, answering enquiries, and delivering high-quality service in a busy frontline environment.

You will work Monday to Friday with minimum 4-hour shifts, bring strong communication skills, and the ability to handle confidential information while contributing to local community access to NSW services.

Qualifications

• People person with strong communication skills.
• Ability to manage both face-to-face interactions and inbound calls.
• Attention to detail and handling complex enquiries.

Responsibilities

• Provide accurate information and practical solutions to customers.
• Support local community access to NSW services and create positive interactions.
• Contribute to a high-quality customer experience in a busy frontline environment.

Skills

Communication skills

Face-to-face & calls

Attention to detail

Computer skills

Confidential data handling

Team collaboration

Adaptability

Job description

Service NSW seeks a Customer Service Representative at Wellington Service Centre. This onsite, part-time, 12-month contract role involves assisting customers, answering enquiries, and delivering high-quality service in a busy frontline environment.

You will work Monday to Friday with minimum 4-hour shifts, bring strong communication skills, and the ability to handle confidential information while contributing to local community access to NSW services.