Community Care Manager (Support at Home) - 12 Months Fixed Term

Northern Coalfields Community Care Association; Cessnock; On-site; AUD 80,000 - 100,000; Full time

Job summary

Northern Coalfields Community Care Association in Cessnock, NSW is seeking a dedicated Community Care Manager to lead our Support at Home services on a 12-month fixed-term contract.

You will coordinate person-centred care for older clients, work with families and providers, and ensure high standards, compliance, and on-call readiness.

The role requires a Diploma in Community Services or related field and a commitment to continuous improvement.

Qualifications

• Experience in care coordination, case management or a similar role.
• A Diploma of Community Services, Nursing, Aged Care or related qualification.
• Knowledge of CHSP and Support at Home programs.
• Strong communication, organisational and administrative skills.
• Commitment to person-centred care and continuous improvement.
• Appointment is conditional upon a satisfactory criminal record check and influenza vaccination.

Responsibilities

• Conducting assessments and developing care plans
• Coordinating services under the Support at Home Program
• Monitoring and reviewing client outcomes
• Maintaining accurate records and compliance requirements
• Building strong relationships with clients, families and service providers
• Participating in an on-call roster

Skills

Care coordination

Case management

Communication skills

Organisational skills

Education

Diploma of Community Services

Job description

Community Care Manager (Support at Home) - 12 Months Fixed Term

Northern Coalfields Community Care Association – Cessnock NSW

Northern Coalfields Community Care Association Limited (NCCCA) is a trusted community-based not-for-profit organisation delivering residential aged care, in-home aged care services and community transport. We are committed to supporting older people to live safely, independently and with dignity.

About The Role

We are seeking a passionate and organised Care Manager to join our community team in a fulltime, 12-month fixed-term contract (maternity leave relief).

In this role, you will coordinate and review services for older people receiving support at home (SAH), working closely with clients, families and providers to deliver high-quality, person-centred care.

Key responsibilities include:

• Conducting assessments and developing care plans
• Coordinating services under the Support at Home Program
• Monitoring and reviewing client outcomes
• Maintaining accurate records and compliance requirements
• Building strong relationships with clients, families and service providers
• Participating in an on-call roster

About You

You will have:

• Experience in care coordination, case management or a similar role
• A Diploma of Community Services, Nursing, Aged Care or related qualification
• Knowledge of community aged care programs, including CHSP and Support at Home
• Strong communication, organisational and administrative skills
• A commitment to person-centred care and continuous improvement

Appointment is conditional upon a satisfactory criminal record check and proof of influenza vaccination.