Community Aged Care Service Partner: Coordinate & Advocate

AnglicareSA; Adelaide; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

Professional development

Employee wellbeing program

Paid parental leave

Job summary

AnglicareSA is seeking an experienced Community Aged Care Service Partner to support older South Australians to live safely and independently in their own homes.

You'll coordinate personalised support plans, navigate the aged care system with customers and families, and work with providers to meet funding and service requirements. This role is based in Tonsley, full-time and ongoing with a compassionate, person-centred approach.

Qualifications

• Minimum Certificate III in Individual Support (or equivalent).
• Experience supporting older people within community aged care or a similar care environment.
• Knowledge of wellness, reablement and person-centered care principles.
• Understanding of Aged Care legislation, standards and funded programs.
• Strong interpersonal skills and the ability to engage sensitively with diverse customers.
• Experience coordinating services in line with care plans and guiding documentation.

Responsibilities

• Implementing and monitoring support plans for customers with low-level or self-managed care needs.
• Coordinating services, equipment, assistive technology and home modifications in line with customer goals, budgets and funding requirements.
• Monitoring changes in customer needs and responding through appropriate care escalation processes.
• Supporting customers to navigate the aged care system and make informed decisions about their care and service options.
• Working collaboratively with families, carers, internal teams and external providers to achieve positive customer outcomes.

Skills

Interpersonal skills

Advocacy

Care coordination

Problem-solving

Empathy

Education

Certificate III in Individual Support

Job description

AnglicareSA is seeking an experienced Community Aged Care Service Partner to support older South Australians to live safely and independently in their own homes.

You'll coordinate personalised support plans, navigate the aged care system with customers and families, and work with providers to meet funding and service requirements. This role is based in Tonsley, full-time and ongoing with a compassionate, person-centred approach.