Business Development Manager

Stamford Hotels And Resorts; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Career development

Complimentary duty meals

Dry cleaning for business attire

Job summary

Stamford Plaza Sydney Airport is seeking an experienced Business Development Manager to drive new business opportunities and manage corporate accounts across MICE, conferences and leisure segments.

Reporting to the Director of Sales & Marketing, you will develop proactive sales strategies, secure new partnerships, and maximise occupancy and revenue while delivering exceptional service.

Qualifications

• Minimum 3 years' hotel sales or business development experience.
• Bachelor's degree in Business, Sales Management or related field.
• Proven track record of securing corporate accounts and meeting targets.

Responsibilities

• Proactively identify and secure new corporate accounts.
• Develop and manage corporate and group accounts.
• Implement proactive sales strategies to achieve revenue targets.
• Maintain strong relationships with corporate clients and partners.
• Conduct regular client engagement, meetings and site inspections.
• Prepare tailored proposals, quotations and presentations.
• Negotiate corporate rates and agreements to maximise revenue.
• Represent the hotel at trade shows and events.
• Collaborate with Revenue, Marketing, and Operations teams.
• Assist with sales forecasting and tactical planning.
• Ensure CRM data accuracy and pipeline management.

Skills

Corporate sales

Key account management

Sales strategy

CRM

Negotiation

Presentation skills

Relationship building

Education

Bachelor's degree in Business or related field

Tools

Opera

Salesforce

Cvent

Amadeus

Agency360

Job description

The Hotel

Stamford Plaza Sydney Airport is a 315-room hotel located in Mascot, close to Sydney Domestic Airport. Home to our renowned La Boca Bar and Grill, specialising in Argentinean cuisine, and 11 versatile function rooms catering for events ranging from intimate meetings to conferences of over 300 guests, we pride ourselves on delivering exceptional hospitality experiences.

Our excellent service and accommodation set us apart from our competitors, providing guests with outstanding service from the moment they walk through our doors.

Stamford Plaza Sydney Airport is currently seeking an experienced and results-driven Business Development Manager to join our Sales & Marketing Team.

The Role

An exciting opportunity has arisen for an experienced, proactive and commercially focused Business Development Manager to join our dynamic Sales & Marketing Team.

Reporting to the Director of Sales & Marketing, you will be responsible for driving new business opportunities, developing and managing corporate accounts, and maximising revenue across key market segments, including Corporate, MICE (Meetings, Incentives, Conferences and Exhibitions), Conferences & Events, Groups and Leisure.

This is a proactive sales role with a strong focus on corporate business development, client acquisition and key account management. You will play an important role in expanding the hotel's corporate client portfolio, strengthening existing business relationships and implementing sales strategies to maximise occupancy, revenue and market share.

Key Responsibilities

• Proactively identify, develop and secure new corporate accounts while strengthening relationships with existing corporate clients to maximise room revenue and repeat business.
• Identify and convert new business opportunities across Corporate, MICE, Conferences & Events and Corporate Groups market segments.
• Develop and implement proactive sales strategies to achieve revenue, occupancy and market share objectives.
• Build, manage and maintain strong relationships with corporate clients, key accounts and prospective business partners.
• Manage and grow an assigned portfolio of accounts through regular client engagement, sales appointments and strategic account planning.
• Conduct proactive sales activities, including cold calling, client meetings, site inspections, familiarisation visits and networking events.
• Prepare and present tailored sales proposals, quotations and presentations to secure new business opportunities.
• Negotiate corporate rates and commercial agreements to achieve mutually beneficial outcomes while supporting hotel revenue objectives.
• Represent the hotel at trade shows, industry events, networking functions and other sales activities.
• Monitor corporate market trends, competitor activities and business performance to identify opportunities for revenue growth.
• Assist with sales forecasting, business planning, reporting and the development of tactical sales strategies.
• Maintain accurate client records, sales activities and business development pipelines using relevant CRM and sales systems.
• Collaborate closely with Revenue, Marketing, Conferences & Events and Operational teams to maximise business opportunities and ensure seamless client experiences.
• Support the Director of Sales & Marketing in achieving departmental sales targets and commercial objectives.
• Assist with the training and development of team members and contribute to a collaborative and high-performing sales environment.
• Ensure compliance with hotel policies, procedures and workplace health and safety requirements.

About You

To be successful in this role, you will be a motivated and commercially driven sales professional with a strong background in corporate sales, a proactive approach to business development and the ability to build and maintain long-term client relationships.

You will also possess:

• Minimum 3 years' experience in hotel sales or business development, with demonstrated experience in corporate sales and key account management.
• Tertiary qualification in Business, Sales Management or a related field.
• Proven track record of identifying new business opportunities, securing corporate accounts and achieving sales targets.
• Strong understanding of Corporate, MICE, Conferences & Events, Groups and Leisure market segments.
• Excellent sales, negotiation, presentation and relationship management skills.
• Strong commercial awareness, analytical abilities and strategic thinking skills.
• Experience with CRM and hotel sales systems, such as Opera, Salesforce, Cvent, Amadeus and Agency360.
• Proficiency in Microsoft Office applications.
• Excellent written and verbal communication skills.
• Strong organisational, planning and time-management skills, with the ability to manage competing priorities.
• Ability to work independently, demonstrate initiative and meet sales targets and deadlines.
• A proactive, results-driven approach with strong problem-solving abilities and attention to detail.
• Excellent customer service skills and a commitment to building long-term client relationships.
• A positive, professional and collaborative approach to working with internal and external stakeholders.
• A genuine passion for hospitality and commitment to delivering exceptional service.

What's in it for You

Employees of Stamford Plaza Sydney Airport enjoy a range of excellent benefits, including:

• Career development and progression opportunities.
• The opportunity to work alongside hospitality industry professionals.
• Complimentary duty meals.
• Dry cleaning for business attire.

Stamford Plaza Sydney Airport is an Equal Opportunity Employer.

#spsa