Commercial Program Manager

Australia Post; Melbourne; Hybrid; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Flexible working arrangements

Hybrid working

Team member discounts

Health & wellbeing resources

Job summary

Australia Post is seeking a Commercial Program Manager to shape the commercial success of transformation programs. You will combine strategic thinking with strong commercial and financial acumen, providing governance, insights and oversight of vendors and budgets across the Post30 Transformation Office.

Bring advanced Excel modelling capability to develop robust financial governance, manage risks, and influence senior stakeholders to deliver value and aligned outcomes for the organisation and

Qualifications

• Strong financial and commercial acumen with strategic problem solving.
• Experience developing and interrogating complex financial models.
• Ability to influence senior stakeholders and communicate complex concepts clearly.

Responsibilities

• Align programs with strategic objectives and provide commercial insights to support decisions.
• Partner with Program Managers to ensure governance, delivery and benefits realisation.
• Develop and maintain program financial governance frameworks, controls and reporting.
• Provide strategic commercial and financial advice to senior stakeholders.
• Oversee commercial aspects of vendor relationships and ensure value for money.
• Manage commercial aspects of Statements of Work and benchmark providers.
• Identify financial/commercial risks and maintain risk registers with mitigations.
• Ensure financial risks and dependencies are actively managed across programs.
• Provide financial oversight and robust governance for Australia Post programs.
• Manage monthly financials, including actuals tracking and cost forecasting.
• Provide insights to inform enterprise financial reporting cycles.
• Set operating rhythm for key financial processes and governance reporting.
• Oversee financial benefits throughout the program lifecycle.

Skills

Financial acumen

Excel modelling

Strategic thinking

Stakeholder influence

Problem solving

Communication concepts

Tools

Excel

Job description

Being in a business support role at Australia Post means helping our people deliver for every Australian. Just like our Posties, you’re still the people behind every parcel. Whatever your team or role, you’re helping grow our people, grow our business and making a lasting impact on the Australian community. You’ll find a culture of connection in our great people and the flexibility to balance work with life outside of it.

About the opportunity

Join Australia Post as a Commercial Program Manager and help shape the commercial success of our transformation programs. Combining strategic thinking with strong commercial and financial acumen, you’ll provide the insight and governance needed to navigate complex decisions, manage financial performance and vendors, and ensure program activity remains aligned to strategic objectives. You’ll work across the Post30 Transformation Office to strengthen financial governance and support better commercial outcomes.

This is a great opportunity to combine your strategic thinking, commercial acumen and advanced Excel and modelling capability to solve complex problems, influence key stakeholders and shape commercially sound decisions that deliver value for Australia Post.

What you’ll deliver with us

Commercial & Strategic Priorities

• Ensure programs are aligned with Australia Post and Post30 Transformation Office strategic objectives, providing commercial and financial insights to support investment decisions, business cases and the successful delivery of program outcomes.
• Partner with Program Managers and workstream leads to ensure commercial, financial and governance activities support program delivery and benefits realisation.
• Develop and maintain program financial governance frameworks, standards, controls and reporting practices across the portfolio.
• Provide strategic commercial and financial advice to senior stakeholders to support investment decisions and portfolio outcomes.
• Oversee commercial aspects of vendor relationships, ensuring services meet quality, performance and budgetary requirements.
• Manage the commercial aspects of Statements of Work (SOWs), including reviewing terms of reference to ensure services are appropriately scoped and deliver required outcomes. Benchmark service providers where appropriate to ensure value for money, competitiveness and alignment with market practices.
• Identify and evaluate financial and commercial risks associated with programs, maintain risks within program risk registers and develop effective mitigation strategies.
• Ensure financial risks, issues and dependencies are actively managed and governed across programs and workstreams.
• Provide financial oversight for Australia Post programs, ensuring robust financial governance processes are maintained and adhered to.
• Manage the monthly financial management process including actuals tracking and detailed cost forecasting.
• Provide Commercial and Finance Management information and insights as required to inform key strategic approaches and enterprise financial reporting cycles.
• Set the operating rhythm for key financial management processes for the Program and ensure stakeholder, governance, and other executive reporting requirements are met, including CAPEX/OPEX classifications.
• Oversee expected and delivered financial benefits throughout the life of the Program (monitor impact of scope changes, cost and time impacts).

About you

You’re a rounded commercial thinker who combines strong financial and commercial acumen with strategic problem solving, stakeholder influence and advanced technical capability. You’re comfortable working through ambiguity, getting into the detail when required and then stepping back to identify the broader commercial implications.

You’ll also bring:

• Strong commercial and financial acumen, with the ability to identify value, risk and commercial opportunities.
• Advanced to expert-level Excel and financial modelling capability, with experience developing and interrogating complex models and scenarios.
• Strong strategic thinking and problem-solving skills, with the ability to structure ambiguous problems and develop practical, commercially sound recommendations.
• Demonstrated ability to influence senior stakeholders and communicate complex financial and commercial concepts clearly.
• Sound judgement and the confidence to challenge assumptions and constructively influence decision-making.
• Experience operating in complex business environments where commercial, financial and strategic considerations need to be balanced.
• Program or transformation experience is valuable, however commercial judgement, strategic capability and problem solving are more important than extensive program delivery methodology experience.

What else is in it for you?

• Bring your whole self to work every day and be met by a welcoming bunch of people who respect and support you
• Flexible and hybrid working arrangements, like the opportunity to work from home two days per week
• Opportunities for growth and development through formal programs or mentorship
• Exclusive team member discounts and offers for more cash in your pocket, evolving policies for flexible working, leave types and access to health and wellbeing resources

All walks, one route

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [e-mail] or on 03 8737 9415