Senior Liaison Advisor

Australia Post; Melbourne; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Flexible and hybrid working

Hybrid work model

Career development opportunities

Job summary

Australia Post is seeking a Senior Liaison Advisor to shape trusted relationships with government stakeholders and lead strategic engagement across Shareholder Departments. You will provide high-level advice, coordinate critical communications, and support the Post30 Strategy with senior leaders.

In this role you will manage complex briefs, orchestrate cross-functional collaboration, and drive timely responses to sensitive inquiries while navigating regulatory landscapes.

Qualifications

• Proven experience managing relationships across government, regulatory or complex stakeholder environments.
• Strong understanding of government decision-making, policy development and regulatory landscapes.
• Experience preparing briefs, submissions and executive-level communications on complex matters.
• Demonstrated ability to influence outcomes with senior internal and external stakeholders.

Responsibilities

• Lead and strengthen strategic relationships with Shareholder Departments and key stakeholders.
• Provide expert advice to senior leaders on government expectations, risks, and stakeholder requirements.
• Oversee development and QA of complex briefs, submissions, and high-profile communications.
• Coordinate enterprise-wide responses to sensitive, time-critical requests with timely, accurate information.
• Support parliamentary and governance processes, including Senate Estimates, across the business.

Skills

Strategic relationship building

Stakeholder engagement

Executive communications

Government relations

Commercial judgement

Influence & negotiation

Job description

Being in a business support role at Australia Post means helping our people deliver for every Australian. Just like our Posties, you’re still the people behind every parcel. Whatever your team or role, you’re helping grow our people, grow our business and making a lasting impact on the Australian community. You’ll find a culture of connection in our great people and the flexibility to balance work with life outside of it.

About the opportunity

Join a high-profile team at the centre of Australia Post’s government engagement, where you’ll help shape trusted relationships with Shareholder Departments and key stakeholders. As the Senior Liaison Advisor, you’ll provide strategic advice, coordinate critical communications and parliamentary processes, and work closely with senior leaders to support Australia Post’s Post30 Strategy and enterprise priorities.

You’ll also

• Lead and strengthen strategic relationships with Shareholder Departments, ensuring engagement is coordinated, proactive and aligned to enterprise priorities.
• Provide expert advice to senior leaders on government expectations, emerging issues, risks and stakeholder requirements.
• Manage the development and quality assurance of complex briefs, submissions, correspondence and other high-profile stakeholder communications.
• Coordinate enterprise-wide responses to sensitive and time-critical requests, ensuring information is accurate, approved and delivered within required timeframes.
• Support parliamentary and governance processes, including Senate Estimates, while driving collaboration across the business to deliver successful stakeholder outcomes.

About you

You’re a strategic relationship builder with strong commercial judgement and a collaborative mindset. Comfortable navigating complex environments, you thrive in fast-paced settings where you can influence outcomes, provide trusted advice and build credibility with senior stakeholders across government and business.

You’ll also

• Proven experience managing relationships and influencing outcomes across government, regulatory or highly complex stakeholder environments.
• Strong understanding of government decision-making, policy development processes and the regulatory landscape, ideally within a Government Business Enterprise or similar organisation.
• Demonstrated success preparing high-quality briefs, submissions, correspondence and executive-level communications on complex or sensitive matters.
• Exceptional stakeholder engagement skills, with the ability to build trusted relationships with senior internal leaders, Shareholder Departments and external government agencies.

What else is in it for you?

• Bring your whole self to work every day and be met by a welcoming bunch of people who respect and support you
• Flexible and hybrid working arrangements, like the opportunity to work from home two days per week
• Opportunities for growth and development through formal programs or mentorship
• Exclusive team member discounts and offers for more cash in your pocket, evolving policies for flexible working, leave types and access to health and wellbeing resources

All walks, one route

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at ***************@auspost.com.au or on 03 8737 9***.