Commercial Operations Lead – Facilities & Programs

Brisbane Boys' College; Brisbane; On-site; AUD 110,000 - 150,000; Full time

Job summary

Brisbane Boys' College seeks a Commercial Manager - Facilities and Programs to lead day-to-day commercial operations for facilities, programs and services. You will translate commercial priorities into plans, drive revenue, manage facility hire, bookings and events, and monitor financial performance.

Reporting to the Director of Corporate Services, you will collaborate with program coordinators and external stakeholders to improve participation, utilisation and customer experience while

Qualifications

• Experience in managing commercial operations within an educational environment.
• Strong financial, budgeting and revenue forecasting capabilities.
• Excellent written and verbal communication, negotiation and stakeholder management.

Responsibilities

• Develop and implement commercial operating plans, budgets and business improvement initiatives.
• Identify opportunities to increase revenue, facility utilisation, participation and customer retention.
• Manage facility hire, venue bookings, bus bookings and the operational requirements of commercial events.
• Monitor financial performance, budgets, pricing, revenue forecasts and program outcomes.
• Coordinate customer enquiries, proposals, bookings, complaints and service improvements.
• Collaborate with program coordinators, Marketing and Communications, Facilities and external stakeholders to deliver effective commercial outcomes.

Skills

Commercial operations

Budgeting

Revenue forecasting

Stakeholder management

Negotiation

Education

Relevant tertiary qualifications in business, commerce, sport or recreation management, or equivalent relevant experience

Job description

Brisbane Boys' College seeks a Commercial Manager - Facilities and Programs to lead day-to-day commercial operations for facilities, programs and services. You will translate commercial priorities into plans, drive revenue, manage facility hire, bookings and events, and monitor financial performance.

Reporting to the Director of Corporate Services, you will collaborate with program coordinators and external stakeholders to improve participation, utilisation and customer experience while