Commercial Manager - Facilities and Programs

Brisbane Boys' College; Brisbane; On-site; AUD 110,000 - 150,000; Full time

Job summary

Brisbane Boys' College seeks a Commercial Manager - Facilities and Programs to lead day-to-day commercial operations for facilities, programs and services. You will translate commercial priorities into plans, drive revenue, manage facility hire, bookings and events, and monitor financial performance.

Reporting to the Director of Corporate Services, you will collaborate with program coordinators and external stakeholders to improve participation, utilisation and customer experience while

Qualifications

• Experience in managing commercial operations within an educational environment.
• Strong financial, budgeting and revenue forecasting capabilities.
• Excellent written and verbal communication, negotiation and stakeholder management.

Responsibilities

• Develop and implement commercial operating plans, budgets and business improvement initiatives.
• Identify opportunities to increase revenue, facility utilisation, participation and customer retention.
• Manage facility hire, venue bookings, bus bookings and the operational requirements of commercial events.
• Monitor financial performance, budgets, pricing, revenue forecasts and program outcomes.
• Coordinate customer enquiries, proposals, bookings, complaints and service improvements.
• Collaborate with program coordinators, Marketing and Communications, Facilities and external stakeholders to deliver effective commercial outcomes.

Skills

Commercial operations

Budgeting

Revenue forecasting

Stakeholder management

Negotiation

Education

Relevant tertiary qualifications in business, commerce, sport or recreation management, or equivalent relevant experience

Job description

Commercial Manager - Facilities and Programs

Brisbane Boys' College is an established GPS day and boarding school founded in 1902, dedicated to developing boys into worthy leaders and good citizens. Located just four kilometres from Brisbane's centre, we educate students from Prep to Year 12.

About Us

Brisbane Boys' College is an established GPS day and boarding school founded in 1902, dedicated to developing boys into worthy leaders and good citizens. Located just four kilometres from Brisbane's centre, we educate students from Prep to Year 12.

About the Role

The Commercial Manager - Facilities and Programs (commencing 2027) is responsible for coordinating and improving the day-to-day commercial operations of Brisbane Boys' College facilities, programs and services. Reporting to the Director of Corporate Services, this role translates commercial priorities into practical operating plans, reliable service delivery and measurable financial outcomes.

Overseeing facility hire, bus bookings and commercial programs including Aquatic, Learn-to-Swim, gymnastics, tennis and Corinda Golf Complex, you will work closely with program coordinators to improve participation, facility utilisation, customer experience and financial performance.

This is an exciting opportunity for a commercially minded professional to identify growth opportunities, strengthen stakeholder relationships and deliver operational improvements while balancing the College’s educational, co-curricular and community needs.

About You

You are a proactive and commercially focused professional with strong business acumen and experience managing revenue-generating operations, facilities or programs. You enjoy identifying opportunities for improvement, developing practical solutions and delivering positive customer experiences.

With excellent financial, organisational and communication skills, you can manage competing priorities, analyse performance, coordinate stakeholders and turn business objectives into effective operational outcomes. You are committed to continuous improvement and understand the importance of balancing commercial success with the values and needs of an educational environment.

Key Responsibilities

• Develop and implement commercial operating plans, budgets and business improvement initiatives.
• Identify opportunities to increase revenue, facility utilisation, participation and customer retention.
• Manage facility hire, venue bookings, bus bookings and the operational requirements of commercial events.
• Monitor financial performance, budgets, pricing, revenue forecasts and program outcomes.
• Coordinate customer enquiries, proposals, bookings, complaints and service improvements.
• Collaborate with program coordinators, Marketing and Communications, Facilities and external stakeholders to deliver effective commercial outcomes.

Selection Criteria

• Demonstrated experience managing commercial operations, facility hire, venue operations or revenue-generating programs.
• Experience preparing and implementing operational plans, budgets, pricing proposals and business improvement initiatives.
• Strong financial skills, including budget monitoring, revenue forecasting, variance analysis and reporting.
• Experience in customer service, supplier coordination, contract administration and stakeholder management.
• Excellent written and verbal communication, negotiation, organisation and problem-solving skills.
• Ability to manage competing priorities, exercise sound judgement and escalates significant issues appropriately.
• A demonstrated ability to balance commercial objectives with the educational, co-curricular and operational needs of an independent school.

Qualifications and Experience

• Relevant tertiary qualifications in business, commerce, sport or recreation management, or equivalent relevant experience.
• Demonstrated commercial and operational management experience.
• Strong financial, administrative and customer relationship management capabilities.
• Experience working with multiple stakeholders and implementing operational improvements.

Mandatory Requirements

• Adhere to the PMSA Code of Conduct.
• Comply with College policies, procedures and training requirements, including those relating to occupational health and safety, risk management, child protection and confidentiality.
• Positively support the College’s traditions and Christian ethos.
• Obtain and maintain a current Blue Card for Working with Children, or current registration with the Queensland College of Teachers, as applicable to the position.

Brisbane Boys' College is committed to child safeguarding and promoting a safe environment for all students.

Join us in supporting the continued growth of our facilities, programs and commercial services at Brisbane Boys' College!