Commercial Manager | Medical Consumables

Salus Recruitment; Sydney; On-site; AUD 180,000 - 250,000; Full time

Job summary

Salus Recruitment is partnering with an established medical device business to appoint a Commercial Manager in Australia. The role combines commercial, supply chain, forecasting, tender and operations to drive growth across Australia, NZ, and international markets, including the UK.

You will own demand forecasting, inventory management and tender activity, supporting the sales team with accurate availability and cost data while ensuring regulatory controls.

Qualifications

• Experience in medical consumables supply chains.
• Proven ability to forecast demand and manage inventory.
• Experience with tenders and contracts for hospitals (AU and international).
• Strong commercial and financial literacy including margins and landed costs.
• ERP experience and ability to turn data into actions.

Responsibilities

• Own demand forecasting and supply planning with sales and offshore manufacturing.
• Manage inventory, stock availability, backorders, and supply risks.
• Coordinate procurement, warehousing, logistics and customer service.
• Lead tender submissions and renewals for hospital and international opportunities.
• Manage tender and contract calendar; ensure operational feasibility.
• Review landed costs, margins, and supply risks before commitments.
• Manage budgets and identify opportunities to improve profitability and efficiency.
• Support new product introductions and expansion into new markets.
• Provide sales with accurate availability, cost, and delivery feasibility.
• Maintain controls and documentation in a regulated medical device environment.
• Lead and develop operational/customer service teams across locations.

Skills

Demand forecasting

Inventory planning

Tender & contract management

Procurement

ERP (Dynamics AX)

Data analysis

Cross-functional leadership

Commercial acumen

Communication

Financial literacy

Tools

Microsoft Dynamics AX

Excel

Job description

A commercial leadership role with the opportunity to shape the next stage of growth. This is an opportunity to step into a newly redefined Commercial Manager role within an established medical device business with a strong Australian customer base and growing international ambitions. The business operates in the hospital consumables market, with products supplied across Australia and New Zealand and an increasing focus on international opportunities, including the UK. This established business is evolving, and this role has been created to bring together the commercial, supply chain, forecasting, tender and operational disciplines needed to support that growth.

What will you be responsible for?

Reporting to the VP Global Sales & Marketing, you will play a key role in making sure commercial opportunities can be translated into reliable, profitable delivery.

Your responsibilities will include:

• Owning demand forecasting and supply planning, working closely with sales, customers and the offshore manufacturing team
• Managing inventory, stock availability, backorders, working capital and supply risks
• Coordinating procurement, suppliers, warehousing, logistics and customer service
• Leading tender submissions and renewals, including hospital and international opportunities
• Managing the tender and contract calendar and ensuring commercial commitments are operationally achievable
• Reviewing landed costs, margins, supply capacity and commercial risks before commitments are made
• Managing budgets and using data to identify opportunities to improve profitability and operational efficiency
• Supporting the introduction of new products and expansion into new markets
• Providing the sales team with accurate information around availability, cost and delivery feasibility
• Maintaining the operational controls and documentation required within a regulated medical device environment
• Leading and developing the operational/customer service functions that sit within the role
• Working closely with teams across Australia and Malaysia, as well as international sales and marketing colleagues

The role requires someone who can move comfortably between the detail and the bigger picture from understanding the numbers, solving the immediate problem and then asking how the process can be improved so it doesn't happen again.

What sort of person are they looking for?

You are likely to be someone experienced in medical consumables tenders, forecasting and logistics who is comfortable working in an inventory-based business where customer service, margin and accuracy truly matter.

You will ideally bring:

• Experience across medical device/medical consumables supply chain, logistics, procurement or commercial operations
• Strong demand forecasting and inventory planning capability
• Experience managing contracts and tenders for Australian hospitals, and potentially internationally as well.
• Strong commercial and financial literacy, including margins, landed costs, etc
• Experience working with an ERP system, ideally Microsoft Dynamics AX
• Strong spreadsheet and analytical capability
• The ability to turn data into practical commercial decisions
• Experience working across multiple functions and locations
• The confidence to work autonomously and make decisions rather than waiting for permission
• A hands-on, pragmatic approach suited to a smaller or mid-sized business
• Strong communication and people leadership skills

Experience within medical devices, hospital consumables, healthcare procurement or similar product environment essential.

This business is looking for someone commercially curious, entrepreneurial and prepared to challenge how things have always been done, while still having the rigour to manage tenders, contracts, forecasts and operational risk properly.

What's in it for you?

The opportunity to make a genuine impact. The previous incumbent had been with the business for many years. This is therefore more than simply replacing someone, instead a chance to incorporate fresh thinking into an established business and help define what the next stage looks like. This medical consumables business has significant growth potential, with international expansion already underway and further opportunities being explored.

You will have considerable autonomy and access to senior decision-makers, with the opportunity to influence:

• How the business forecasts and plans demand
• How inventory and supply are managed
• How tenders and contracts are approached
• How the Australian business connects with international markets
• How commercial opportunities are assessed and delivered
• How the business becomes more scalable and profitable

Open to candidates based in Sydney, Melbourne, or Brisbane. Domestic and international travel will be required, including Malaysia and potentially other international markets

If you are looking for a role where your commercial judgement can directly influence the performance and growth of a business, this is worth a conversation.