Client Executive, Commercial

GSA Insurance Brokers Pty Ltd; Melbourne; Hybrid; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive remuneration structure

Flexible work arrangements

Travel insurance benefits

Health and well-being perks

Job summary

GSA Insurance Brokers Pty Ltd in Melbourne is seeking a Client Executive to join our Commercial team. The role focuses on managing a portfolio of Commercial clients, servicing and growing relationships, and advising on risks and insurance needs. Strong communication and client service are essential.

The position offers competitive remuneration, flexible work arrangements, and access to staff benefits within a vibrant team environment.

Qualifications

• 2+ years Commercial broking experience required.
• University degree or equivalent highly regarded.

Responsibilities

• Portfolio management for Commercial clients.
• Serve and develop designated client portfolio.
• Gather underwriting information and assess risk needs.
• Maintain relationships with clients and underwriters.
• Advise on significant risks and improvements.
• Provide high level customer service and guidance to clients.

Skills

Communication

Interpersonal skills

Relationship building

Customer service

Time management

Analytical skills

Team collaboration

Confidentiality

IT skills

Education

University degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

We are looking for a Client Executive to join our Commercialteam in Melbourne.

The main responsibilities include:

• Responsibility for a portfolio of Commercial clients
• Accountability for the management, servicing, developing and maintaining a designated client portfolio
• Gather underwriting information and understand risk profile and foresee clients’ insurance needs
• Building and maintaining positive ongoing relationships with clients and underwriters
• Advising clients on significant risks recommended areas of improvement and manage to a satisfactory conclusion
• Provide a high level of customer service and advice to all clients across the portfolio
• Staying abreast of changes within the insurance market and clients’ industry sectors

Education & Qualifications

• 2+ years Commercial broking experience
• A University degree or equivalent education is highly regarded

Knowledge & Experience

• Strong written and verbal communication and interpersonal skills
• The ability to build and develop relationships and liaise with clients at all levels
• Customer service skills and business acumen
• The ability to manage your time and work on a number of tasks concurrently
• Strong analytical skills
• The ability to work well in a team environment
• An understanding of client confidentiality
• Administrative and IT skills, including Microsoft Word, Excel and Outlook
• Self-motivated with personal drive and ambition
• Excellent attention to detail and organisational skills

Some of our benefits and perks

You will become part of GSA's energetic, determined and vibrant culture. Some of our employee benefits include:

• Competitive remuneration structure: We have competitive salaries and bonus schemes to reward our staff for their contributions
• Social events: Our staff enjoy a host of social events with our Picnic/Bowls Day, End-of-financial year parties, and Family BBQ's to name a few
• Travel insurance benefits: Enjoy comprehensive travel insurance for you and your family
• Salary continuance: Feel secure knowing you will be looked after should you be unable to work
• Employee training: GSA focus on improving the skill set and technical knowledge of our staff
• Flexible work arrangements available
• Health and Well-being Benefits: GSA staff receive a wide range of Health and Well-being perks such as Skin Checks, Flu Vaccination, Education Seminars and comprehensive EAP support

The Old Presbytery 137 Harrington Street
Sydney NSW 2000