Commercial Collections Specialist — Flexible & Impactful

Humm BNPL; Sydney; On-site; AUD 70,000 - 95,000; Full time

Job summary

hummgroup's Credit & Risk team is seeking a Commercial Collections Officer in Sydney to recover overdue commercial contracts and minimize losses. You will bring litigation experience, build strong relationships, and work both independently and with the team.

Daily duties include managing vendor relationships, overseeing arrears, pursuing compliant collections, case management of complex delinquencies, initiating legal actions, skip tracing, and negotiating resolutions with clients.

Qualifications

• 2+ years in a Commercial Collections Environment.
• Knowledge of the commercial asset financing industry in Australia.
• Understanding of the litigation process.

Responsibilities

• Manage vendor account relationships and oversee portfolio arrears.
• Collect delinquent accounts while ensuring compliance with internal policies and external regulations.
• Investigate and resolve account issues through reconciliation and dispute resolution.
• Case manage complex delinquency situations, offering tailored solutions that align with business needs.
• Initiate legal recovery actions, including default listings, asset repossession, and collaboration with solicitors and third-party agents.
• Conduct skip tracing and negotiate resolutions with clients to reduce arrears.

Skills

Commercial collections

Asset financing

Litigation process

MS Excel

MS Word

MS Outlook

Communication skills

Dispute resolution

Negotiation

Teamwork

Tools

MS Excel

MS Word

MS Outlook

Job description

hummgroup's Credit & Risk team is seeking a Commercial Collections Officer in Sydney to recover overdue commercial contracts and minimize losses. You will bring litigation experience, build strong relationships, and work both independently and with the team.

Daily duties include managing vendor relationships, overseeing arrears, pursuing compliant collections, case management of complex delinquencies, initiating legal actions, skip tracing, and negotiating resolutions with clients.