Cluster Venue Logistics Manager

Rugby World Cup Limited; Sydney; On-site; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Hybrid work model

CBD Sydney HQ

Wellbeing initiatives

Locker room facilities

Team events and recognition

Job summary

Rugby World Cup Limited is seeking a Cluster Venue Logistics Manager based in Sydney CBD, Australia, to lead the planning, readiness and delivery of logistics operations across multiple tournament venues for Rugby World Cup 2027.

You will oversee FF&E, venue storage, and escalation management, coordinating with venue operators, 3PLs, and internal teams to ensure a world-class event delivery.

Qualifications

• Minimum 3 years' experience in venue operations, logistics, or large-scale service delivery environments.
• Strong planning, organisational and administrative skills to coordinate complex operational plans.
• Proven ability to build relationships with suppliers, venue operators, contractors and cross-functional teams.
• Previous people leadership experience to lead and develop paid staff and volunteers.
• Strong problem-solving, risk management and decision-making capabilities in fast-paced settings.
• Excellent written and verbal communication to provide clear operational updates.
• Advanced proficiency in MS Office, especially Excel and PowerPoint, with flexibility to travel and work irregular hours.

Responsibilities

• Lead planning, readiness and delivery of venue logistics across a cluster of Rugby World Cup 2027 venues.
• Develop venue-specific logistics plans including FF&E bump-in/out and delivery schedules.
• Manage venue storage solutions and shared logistics resources for successful event delivery.
• Coach and support Venue Logistics Managers to ensure consistency across venues.
• Oversee recruitment, training, deployment and operation of venue-based logistics crews with 3PL.
• Act as liaison for FF&E suppliers and venue operators, monitoring performance against obligations.
• Monitor performance, identify risks and lead escalations during tournament operations.

Skills

Venue operations

Logistics planning

Stakeholder management

People leadership

Risk management

Communication

MS Office Suite

Tools

MS Excel

PowerPoint

Job description

Closing date for applications is 10th November 2026

Full-time Fixed Term Contract starting February 2027 until November 2027
Location: Sydney (Gadigal), Australia

Rugby World Cup Australia (RWCA) is proud to deliver one of the world's most iconic sporting events - Men's Rugby World Cup 2027. More than a tournament, it's a celebration of Rugby's spirit, Australia's culture, and the power of sport to unite and inspire communities around the world.

Cluster Venue Logistics Manager to play a key role in the delivery of Rugby World Cup 2027. Based in Sydney CBD and reporting to the Logistics Venues & Materials Manager, this role is responsible for the planning, coordination and delivery of logistics operations across a cluster of tournament venues. Working closely with venue operators, suppliers, third-party logistics provider (3PL), Functional Areas and internal delivery teams, you will lead venue readiness activities for logistics, oversee venue storage and FF&E operations, and ensure logistics services are delivered safely, efficiently and in line with tournament requirements.

This is a unique opportunity to combine strategic planning with hands-on event delivery on one of the world's largest sporting events. As the tournament approaches, you will provide leadership across multiple venues, driving consistency in planning, operational readiness, issue management and logistics delivery. You will build strong relationships with key stakeholders, oversee supplier performance, support workforce planning and deployment, and proactively manage operational risks and challenges. During tournament operations, you will deploy as the Venue Logistics Manager at a principal venue while continuing to support the successful delivery of the broader venue cluster, helping create a world-class experience for teams, officials, workforce, media, broadcast partners and fans.

Key responsibilities include but are not limited to:

• Lead the planning, readiness and delivery of venue logistics operations across a cluster of Rugby World Cup 2027 venues, ensuring services are delivered in line with tournament requirements, venue agreements and operational plans.
• Develop and coordinate venue-specific logistics plans, including FF&E bump-in and bump-out activities, delivery schedules, access routes and venue readiness requirements.
• Manage venue storage solutions, shared logistics resources and operational support requests to ensure venues are equipped and prepared for successful event delivery.
• Lead, coach and support Venue Logistics Managers (VLMs), driving a consistent approach to planning, issue resolution, operational readiness and logistics delivery across all assigned venues.
• Oversee the recruitment, training, deployment and operational management of venue-based logistics crews in partnership with the appointed third-party logistics provider (3PL).
• Act as the primary liaison for FF&E suppliers, venue operators and key stakeholders, monitoring performance against contractual obligations, service levels, milestones and operational deliverables.
• Monitor operational performance, identify and mitigate risks, and lead escalations and issue resolution activities, while serving as the Venue Logistics Manager for an assigned principal venue during tournament operations.

Qualifications & Experience

• Minimum 3 years' experience in venue operations, logistics, event operations or other large-scale service delivery environments, ideally within major events, sport, venues, stadia or supply chain operations - advantageous.
• Strong planning, organisational and administrative skills, with the ability to coordinate complex operational plans, manage venue readiness activities and balance multiple priorities simultaneously.
• Proven ability to build and maintain effective relationships with suppliers, venue operators, contractors, volunteers, partners and cross-functional teams to achieve successful outcomes.
• Previous people leadership experience, with the ability to lead, motivate and develop both paid staff and volunteer workforces in dynamic operational environments.
• Strong problem-solving, risk management and decision-making skills, with the confidence to manage operational challenges and deliver results in fast-paced, high-pressure settings.
• Excellent written and verbal communication skills, with the ability to engage a broad range of stakeholders and provide clear operational updates, reporting and guidance.
• Advanced proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, combined with flexibility to work irregular hours, travel between venues and support tournament operations as required.
• Flexibility to travel between host cities and venues as required, and willingness to work outside standard business hours, including evenings and weekends, to support activities and tournament delivery.

We offer:

• Fixed-term contract offering unique exposure to the delivery of a world-class sporting event.
• Flexible ways of working: Enjoy a hybrid work model with four days per week in the office (Monday to Thursday), transitioning to full-time in the office as tournament delivery approaches.
• Prime CBD location: Work from our modern Sydney headquarters opposite Hyde Park, just a short walk from Town Hall Station and surrounded by great cafés, restaurants and public transport options.
• Wellbeing matters: Access weekly fresh fruit, wellbeing initiatives and regular Lunch & Learn sessions designed to support your personal and professional growth.
• Locker room ready: Take advantage of on-site showers, fresh towels and premium Dyson hair tools to help you refresh and recharge throughout the day.
• A connected team culture: Join a collaborative and social workplace with regular team events, celebrations and weekly catch-ups that recognise success and foster connection.
• Be part of something extraordinary: Play a key role in delivering the Men's Rugby World Cup 2027, one of the world's largest sporting events, and help create a lasting legacy for rugby in Australia.

Australia's hosting of the Rugby World Cup is a once-in-a-generation opportunity to grow the game, celebrate our people and culture, and deliver lasting social and economic impact. At the heart of our mission is diversity, inclusion, and legacy ensuring Rugby's growth benefits all and inspires a new generation of players, fans, and communities. Join us in shaping an unforgettable celebration of Rugby, culture, and community.

Rugby World Cup Australia is committed to building a diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality and inclusion and welcome applications from all individuals, regardless of their background and are happy to provide reasonable accommodations during the recruitment process. We strive to be a diverse and inclusive workplace, which reflects the global sport we want to be and where everyone can be themselves and feel they belong.

All applicants need to be able to obtain their own unlimited working rights in Australia. This opportunity does not include a relocation package, so applicants should be prepared to be based in the role location at their own expense.

We do not accept unsolicited CVs from recruitment agencies and no fees will be payable.