Travel Coordinator

Rugby World Cup Limited; Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

4 days in office per week

CBD Sydney HQ

Wellbeing initiatives

Lunch & Learn sessions

On-site showers

Team events

Global event exposure

Job summary

Rugby World Cup Australia is seeking a Travel Coordinator to manage end-to-end travel for the Rugby World Cup 2027. Based in Sydney, you will work with RWCA, World Rugby Events & Media, and multiple stakeholders to deliver travel plans for teams, officials, guests, and staff.

You will coordinate with airlines and a travel management company, support the Tournament Management System, and help solve real-time travel challenges during delivery, while staying aligned with project timelines and

Qualifications

• Minimum of 2 years working within the Travel Industry; ideally with sport travel experience or experience within a travel agency that has dealt with sport and/or major events, ideally within Australia.
• Experience in dealing with both commercial and charter travel.
• Great analytical and interpersonal skills; able to accurately assess workloads, evaluate performance, and motivate teams.
• Track record in taking accountability for delivery against fixed timeframes and specific project deliverables.
• Understanding of project management and travel management systems.
• Advanced skills in MS Office (Excel, Word, PowerPoint).
• Excellent organisational and planning skills.
• Time management and the ability to prioritise a varied workload.

Responsibilities

• Assist with developing and implement travel plans (both commercial and charter) for key tournament stakeholders including Teams, Match Officials, Tournament Guests, World Rugby appointed staff and RWCA staff in the lead up to and during the tournament.
• Effectively working with all key travel suppliers of the tournament including but not limited to airlines and our travel management company (TMC).
• Collaborate with all relevant departments within RWCA ensuring that appropriate travel services are delivered to all relevant stakeholders.
• Work closely with the wider RWCA Transport team, TMC and WREM in supporting the Tournament Management System (TMS).
• Ensure clear communication with relevant parties on booking processes for all travel requirements that fall under the responsibility of RWC 2027.
• Support the tournament time staff to problem solve flight delays, flight changes, cancellations and real-time issues
• Identify and mitigate against all travel risks that exist within the tournament delivery
• Work closely with the Arrivals and Departures team to ensure the successful delivery of all travel plans and the Tournament Management System.

Skills

Travel industry experience

Airline & travel suppliers

MS Office proficiency

Tools

TMS

Excel

PowerPoint

Job description

Closing date for applications is 8th November 2026

Full-time Fixed Term Contract starting February 2027 until November 2027
Location: Sydney (Gadigal), Australia

Rugby World Cup Australia (RWCA) is proud to deliver one of the world's most iconic sporting events — Men's Rugby World Cup 2027. More than a tournament, it's a celebration of Rugby's spirit, Australia's culture, and the power of sport to unite and inspire communities around the world.

Rugby World Cup Australia is seeking a Travel Coordinator to play a key role in the delivery of Rugby World Cup 2027. Based in the Sydney CBD and reporting to the Travel Manager, you play a key role within the Tournament Services Department, assisting with planning and delivering the end-to-end travel program for the tournament working closely with colleagues across Rugby World Cup Australia (RWCA) & World Rugby Events & Media (WREM) to ensure a successful and world-class travel program and delivery.

This is an exciting and unique opportunity to be a part of a global event that will set new standards and drive the growth of rugby. We are looking for candidates who are passionate about sport, understand the power it has to make a difference and have a strong commitment to promoting diversity and inclusion. You will be part of a team that aims to inspire a new generation of fans and participants.

Key responsibilities include but are not limited to:

• Assist with developing and implement travel plans (both commercial and charter) for key tournament stakeholders including Teams, Match Officials, Tournament Guests, World Rugby appointed staff and RWCA staff in the lead up to and during the tournament.
• Effectively working with all key travel suppliers of the tournament including but not limited to airlines and our travel management company (TMC).
• Collaborate with all relevant departments within RWCA ensuring that appropriate travel services are delivered to all relevant stakeholders.
• Work closely with the wider RWCA Transport team, TMC and WREM in supporting the Tournament Management System (TMS).
• Ensure clear communication with relevant parties on booking processes for all travel requirements that fall under the responsibility of RWC 2027.
• Support the tournament time staff to problem solve flight delays, flight changes, cancellations and real-time issues
• Identify and mitigate against all travel risks that exist within the tournament delivery
• Work closely with the Arrivals and Departures team to ensure the successful delivery of all travel plans and the Tournament Management System.

Qualifications & Experience

• Minimum of 2 years working within the Travel Industry; ideally with sport travel experience or experience within a travel agency that has dealt with sport and/or major events, ideally within Australia.
• Experience in dealing with both commercial and charter travel.
• Great analytical and interpersonal skills; able to accurately assess workloads, evaluate performance, and motivate teams.
• Track record in taking accountability for delivery against fixed timeframes and specific project deliverables.
• Understanding of project management and travel management systems.
• Exceptional attention to detail and high level of diplomacy.
• Advanced skills in MS Office (Excel, Word, PowerPoint).
• Excellent organisational and planning skills.
• Time management and the ability to prioritise a varied workload.

We offer:

• Fixed-term contract offering unique exposure to the delivery of a world-class sporting event.
• Flexible ways of working: Enjoy a hybrid work model with four days per week in the office (Monday to Thursday), transitioning to full-time in the office as tournament delivery approaches.
• Prime CBD location: Work from our modern Sydney headquarters opposite Hyde Park, just a short walk from Town Hall Station and surrounded by great cafés, restaurants and public transport options.
• Wellbeing matters: Access weekly fresh fruit, wellbeing initiatives and regular Lunch & Learn sessions designed to support your personal and professional growth.
• Locker room ready: Take advantage of on-site showers, fresh towels and premium Dyson hair tools to help you refresh and recharge throughout the day.
• A connected team culture: Join a collaborative and social workplace with regular team events, celebrations and weekly catch-ups that recognise success and foster connection.
• Be part of something extraordinary: Play a key role in delivering the Men's Rugby World Cup 2027, one of the world's largest sporting events, and help create a lasting legacy for rugby in Australia.

Australia's hosting of the Rugby World Cup is a once-in-a-generation opportunity to grow the game, celebrate our people and culture, and deliver lasting social and economic impact. At the heart of our mission is diversity, inclusion, and legacy ensuring Rugby's growth benefits all and inspires a new generation of players, fans, and communities. Join us in shaping an unforgettable celebration of Rugby, culture, and community.

In setting expectations, there will be a one-stage interview process in the Sydney office.

All applicants need to be able to obtain their own unlimited working rights in Australia. This opportunity does not include a relocation package, so applicants should be prepared to be based in the role location at their own expense.

We do not accept unsolicited CVs from recruitment agencies and no fees will be payable.

Rugby World Cup Australia is committed to building a diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality and inclusion and welcome applications from all individuals, regardless of their background and are happy to provide reasonable accommodations during the recruitment process. We strive to be a diverse and inclusive workplace, which reflects the global sport we want to be and where everyone can be themselves and feel they belong.