Guest Experience Front Desk Agent (Part-Time)

Crown Resorts; Melbourne; On-site; AUD 39,000 - 44,000; Part time

Job summary

Crown Resorts is a luxury hotel group in Western Australia. We are seeking a Front Office Clerk for a part-time role with 48–76 hours per fortnight, including morning, afternoon and overnight shifts. You will greet guests, manage check-ins/outs, assist with reservations, and handle payments with care.

The right candidate is passionate about service and a great team player. Experience in hospitality or hotel operations is essential; you must be well presented, calm under pressure, and flexible to

Qualifications

• Experience in hospitality, tourism, or hotel operations.
• Must have front-facing customer service experience.
• Well presented and impeccably groomed.

Responsibilities

• Deliver exceptional check-in and check-out services.
• Assist with reservations and guest enquiries.
• Process accommodation payments accurately.
• Create joyful moments through genuine guest interactions.

Skills

Hospitality experience

Customer service

Multitasking

Team player

Professional appearance

Tools

Microsoft Office

Job description

Crown Resorts is a luxury hotel group in Western Australia. We are seeking a Front Office Clerk for a part-time role with 48–76 hours per fortnight, including morning, afternoon and overnight shifts. You will greet guests, manage check-ins/outs, assist with reservations, and handle payments with care.

The right candidate is passionate about service and a great team player. Experience in hospitality or hotel operations is essential; you must be well presented, calm under pressure, and flexible to