Cloud Platform Lead — DevOps & 24x7 On‑Call

Concentrix; Gold Coast City; On-site; AUD 130,000 - 170,000; Full time

Job summary

Concentrix is hiring a DevOps & Platform Support Engineer to own critical cloud platforms in a 24x7 on-call rotation. You will design, build and operate AWS and Azure environments, implement IaC and CI/CD pipelines, and coordinate changes with vendors and customers.

The role blends hands‑on cloud engineering with production support and technical ownership within ANZ Managed Services and Cloud Engineering, with on‑site Brisbane activity and a strong on‑call culture.

Qualifications

• 5+ years’ experience designing and developing cloud solutions.
• Strong hands‑on experience with AWS and/or Azure.
• Proven experience with Infrastructure as Code and CI/CD.
• Strong Linux, networking and scripting skills, ideally with Python, Bash or Node.js.

Responsibilities

• Act as the technical SME for a critical production platform and provide Level 2 support.
• Troubleshoot incidents, identify root causes and drive preventative improvements.
• Coordinate production changes from impact assessment and approval through to implementation and rollback.
• Work with vendors, customers, engineers and Service Delivery Managers to resolve complex technical issues.
• Design, build and enhance AWS and Azure cloud environments.
• Develop Infrastructure as Code using Terraform, CloudFormation, CDK, Pulumi or similar.
• Design and maintain CI/CD pipelines and DevOps automation.
• Support cloud applications, containers and production environments.
• Implement monitoring, logging and alerting to improve platform reliability.
• Maintain runbooks, technical documentation and knowledge across the team.

Skills

AWS

Azure

IaC

CI/CD

Linux

Networking

Python

Bash

Node.js

Docker

Kubernetes

Monitoring

Observability

Scripting

Tools

Terraform

CloudFormation

CDK

Pulumi

Job description

Concentrix is hiring a DevOps & Platform Support Engineer to own critical cloud platforms in a 24x7 on-call rotation. You will design, build and operate AWS and Azure environments, implement IaC and CI/CD pipelines, and coordinate changes with vendors and customers.

The role blends hands‑on cloud engineering with production support and technical ownership within ANZ Managed Services and Cloud Engineering, with on‑site Brisbane activity and a strong on‑call culture.