Cloud Platform Engineer: 24x7 DevOps & IaC Ownership

CNX; Sydney; On-site; AUD 120,000 - 190,000; Full time

Benefits offered by this job

On-call allowance

Job summary

Concentrix TPS is seeking a DevOps & Platform Support Engineer to own critical platforms in ANZ Managed Services. The role combines hands-on cloud engineering with production support, incident ownership and automation across AWS and Azure environments.

You will design, build and enhance cloud environments, develop IaC and CI/CD pipelines, and maintain runbooks and documentation within a collaborative engineering team. This is a full-time on-site Brisbane role requiring Australian working rights.

Qualifications

• 5+ years designing and developing cloud solutions.
• Hands-on AWS and/or Azure experience.
• Proven IaC and CI/CD experience.
• Strong Linux, networking and scripting (Python/Bash/Node.js).
• Docker and Kubernetes experience.
• Cloud monitoring, logging and observability experience.
• Production support in managed services/ITIL environment.
• Understanding of incident, problem and change management.
• Strong troubleshooting and analytical skills.
• Experience collaborating with third-party vendors and stakeholders.
• Excellent communication to explain technical concepts.

Responsibilities

• Act as technical SME for a critical production platform and provide Level 2 support.
• Troubleshoot incidents, identify root causes and drive preventative improvements.
• Coordinate production changes from impact assessment and approval through to implementation and rollback.
• Work with vendors, customers, engineers and Service Delivery Managers to resolve complex technical issues.
• Design, build and enhance AWS and Azure cloud environments.
• Develop Infrastructure as Code using Terraform, CloudFormation, CDK, Pulumi or similar.
• Design and maintain CI/CD pipelines and DevOps automation.
• Support cloud applications, containers and production environments.
• Implement monitoring, logging and alerting to improve platform reliability.
• Maintain runbooks, technical documentation and knowledge across the team.

Skills

AWS

Azure

Terraform

CI/CD

Linux

Kubernetes

Python

Troubleshooting

Communication

Vendor mgmt

Tools

CloudFormation

Pulumi

CDK

Docker

Job description

Concentrix TPS is seeking a DevOps & Platform Support Engineer to own critical platforms in ANZ Managed Services. The role combines hands-on cloud engineering with production support, incident ownership and automation across AWS and Azure environments.

You will design, build and enhance cloud environments, develop IaC and CI/CD pipelines, and maintain runbooks and documentation within a collaborative engineering team. This is a full-time on-site Brisbane role requiring Australian working rights.