AWS Cloud Solutions Engineer — CX & Connect Specialist

Concentrix; City of Melbourne; On-site; AUD 150,000 - 190,000; Full time

Job summary

Concentrix is seeking an experienced AWS Consultant to join the A/NZ DevOps team in Melbourne. You will design, build, and deploy cloud solutions on AWS, including Connect and CX-related components, to deliver secure, scalable outcomes for clients.

Ideal candidates bring 5+ years of AWS architecture and a strong grounding in data pipelines, analytics, and Lambda-based integrations, with a proven ability to collaborate across multidisciplinary teams.

Qualifications

• 5+ years of experience with AWS architectures and cloud solutions.
• Proficient in AWS services such as EC2, EKS, Lambda, S3, RDS, Aurora, AppSync.
• Experience with Amazon Connect and CX-related AWS services including Lambda, Lex, Kinesis, Glue, Athena, QuickSight.
• Experience building data pipelines and analytics on AWS (Data Lake, CTR feeds, Data Lakes).

Responsibilities

• Identify and implement optimal cloud-based solutions for clients on AWS.
• Develop and deploy AWS applications under project leads.
• Participate in SDLC phases for AWS solutions.
• Support Amazon Connect engagements with CCaaS teams.
• Build data pipelines and dashboards using AWS analytics services.
• Troubleshoot incidents and document preventive measures.
• Educate teams on new cloud initiatives.

Skills

AWS

Cloud Architecture

CI/CD

Lambda

Data Pipelines

Amazon Connect

QuickSight

Tools

CloudFormation

Glue

Athena

S3

EC2

EKS

RDS

Job description

Concentrix is seeking an experienced AWS Consultant to join the A/NZ DevOps team in Melbourne. You will design, build, and deploy cloud solutions on AWS, including Connect and CX-related components, to deliver secure, scalable outcomes for clients.

Ideal candidates bring 5+ years of AWS architecture and a strong grounding in data pipelines, analytics, and Lambda-based integrations, with a proven ability to collaborate across multidisciplinary teams.