Cloud Networking Engineer — Monitoring & Auto Scaling

Amazon Web Services; Sydney; Hybrid; AUD 100,000 - 150,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Cloud Support Engineer (Networking Monitoring and Scaling) in Sydney. You will assist a global customer base, acting as a cloud ambassador across AWS products and helping customers optimize their architectures and deployments.

This role focuses on networking services and requires strong troubleshooting, collaboration with engineering, and a passion for customer success.

Qualifications

• Bachelor's degree or equivalent in a related field.
• Strong networking knowledge and troubleshooting experience.
• Experience with Windows or Linux OS maintenance.

Responsibilities

• Solve networking and application issues across AWS services.
• Use advanced troubleshooting tools to reproduce and resolve customer problems.
• Communicate clearly with customers during critical events and provide updates.
• Collaborate with engineering teams to drive product fixes and improvements.
• Create tutorials and technical articles for the developer community.

Skills

Networking troubleshooting

Network security knowledge

Windows/Linux OS maintenance

Load balancing concepts

Education

Bachelor's degree or equivalent in a related field

Tools

CloudWatch

Grafana

Datadog

Prometheus

tcpdump/Wireshark

Job description

Amazon Web Services (AWS) is seeking a Cloud Support Engineer (Networking Monitoring and Scaling) in Sydney. You will assist a global customer base, acting as a cloud ambassador across AWS products and helping customers optimize their architectures and deployments.

This role focuses on networking services and requires strong troubleshooting, collaboration with engineering, and a passion for customer success.