Patient Access Coordinator: Registration & Templates

Liverpool University Hospitals NHS Foundation Trust; Liverpool; On-site; AUD 40,000 - 52,000; Full time

Job summary

Liverpool University Hospitals NHS Foundation Trust is recruiting for a Patient Access Clerk in the Registration and Template Team at Broadgreen Hospital. The role covers registration, booking and template management, supporting the referral/workflow processes, and maintaining appointment schedules within NHS procedures.

The post involves handling PAS, ERS, and communications with referrers and clinicians, with flexible coverage to maintain service delivery.

Responsibilities

• Register patient on PAS for outpatient episode commensurate with relevant referral and validate patient information (NHS No).
• Issue new hospital number (RQ6) and prepare new documents for new patients to the Trust per Trust Policy.
• Ensure referrals are date stamped upon receipt and scanned into the referral workflow system in date/terminal digit order.
• Forward referrals to appropriate clinician/department for authorisation via relevant workflow processes.
• Respond to telephone enquiries from referrers requesting status updates for patients.
• Support booking of appointments by liaising with secretaries and admin departments.
• Using PTLs and the PAS system, invite patients and book appointments; manage ERS referrals and rebook where needed.
• Please note duties cover template management and general departmental tasks as described in the posting.

Job description

Liverpool University Hospitals NHS Foundation Trust is recruiting for a Patient Access Clerk in the Registration and Template Team at Broadgreen Hospital. The role covers registration, booking and template management, supporting the referral/workflow processes, and maintaining appointment schedules within NHS procedures.

The post involves handling PAS, ERS, and communications with referrers and clinicians, with flexible coverage to maintain service delivery.