Clinical Support Worker: Forensic Mental Health Care

Forensicare; Melbourne; On-site; AUD 68,000 - 74,000; Full time

Benefits offered by this job

Salary packaging

Employee wellbeing benefits

Training and development opportunities

Job summary

Forensicare, Victoria's specialist provider of forensic mental health services, is expanding at Thomas Embling Hospital and recruiting Clinical Support Workers to strengthen hospital operations and support recovery-focused care.

As a Clinical Support Worker you will support multidisciplinary teams, help prevent aggression, perform safety checks and documentation, and work a rotating roster including days, nights and weekends.

Qualifications

• Certificate III in Security Operations or Certificate III in Correctional Practice.
• Strong interpersonal and communication skills.
• Commitment to recovery-oriented and trauma-informed care.
• Ability to build positive relationships and engage effectively with consumers.
• Ability to safely manage occupational violence and aggression.
• Collaborative approach within multidisciplinary teams and strong documentation.
• Experience in mental health, corrections or security environments is advantageous.

Responsibilities

• Support the prevention and management of aggression and violence through proactive strategies.
• Assist with incident response, de-escalation and approved physical interventions under supervision.
• Conduct environmental safety checks and support hospital safety processes.
• Monitor and report behavioural changes to support consumer care and risk management.
• Participate in group programs, activities and recovery-focused interventions.
• Support visitor management and emergency response procedures.
• Maintain accurate documentation and contribute to effective handovers.
• Work collaboratively with multidisciplinary teams, security staff and emergency services.

Skills

Interpersonal communication

Trauma-informed care

Relationship building

Collaborative approach

Computer skills & documentation

Confidentiality & boundaries

Experience in mental health/security

Education

Certificate III in Security Operations

Job description

Forensicare, Victoria's specialist provider of forensic mental health services, is expanding at Thomas Embling Hospital and recruiting Clinical Support Workers to strengthen hospital operations and support recovery-focused care.

As a Clinical Support Worker you will support multidisciplinary teams, help prevent aggression, perform safety checks and documentation, and work a rotating roster including days, nights and weekends.