Program Support Workers

Forensicare; Melbourne; On-site; AUD 68,000 - 74,000; Full time

Benefits offered by this job

Salary packaging

Job summary

Forensicare, Victoria's specialist provider of forensic mental health services, seeks a Program Support Worker at Thomas Embling Hospital. You will support delivery, coordination and administration of evidence-based therapeutic programs to aid patient recovery and community reintegration.

Reporting to the Program Support Coordinator, you will help schedule and run group programs, maintain timetables and databases, and liaise with clinical teams to ensure program access and continuity of care.

Qualifications

• Completion or partial completion of a relevant mental health or allied health qualification.
• Experience with scheduling, document preparation and database management.
• Strong interpersonal and communication skills.
• Ability to work in a multidisciplinary team.
• Proficiency with Microsoft Office, including PowerPoint, Excel and SharePoint.

Responsibilities

• Support the planning, scheduling and delivery of therapeutic programs and activities.
• Assist patients to participate in group-based therapeutic programs and activities.
• Develop and maintain program timetables, promotional materials and databases.
• Record attendance, coordinate assessments and assist with program evaluation activities.
• Liaise with clinical teams regarding program availability and patient participation.
• Maintain accurate documentation and contribute to continuity of care.
• Participate in training, supervision and ongoing professional development.
• Provide safe, person-centred support aligned with recovery-oriented and trauma-informed practice.

Skills

Interpersonal skills

Team collaboration

Communication skills

Scheduling & admin

Documentation

Education

Mental health/Disability support qualification

Tools

Microsoft Office

SharePoint

Excel

PowerPoint

Job description

Program Support Worker

Location – Thomas Embling Hospital, Fairfield

Work Type - Full Time ongoing

Classification - Mental Health Officer Grade 2 (MHO2)

Pay Grade Range - $67,724 to $73,595 plus super and salary packaging

Program Support Worker

At Forensicare, Victoria's specialist provider of forensic mental health services, we support people with serious mental illness who are connected to, or at risk of contact with, the justice system. Our recovery-focused services are delivered across inpatient, community and secure settings throughout Victoria.

We are seeking a Program Support Worker to join the Hospital Directorate at Thomas Embling Hospital. In this rewarding role, you will support the delivery, coordination and administration of evidence-based therapeutic programs that contribute to patient recovery, skill development and community reintegration.

Working closely with multidisciplinary teams, you will help ensure programs are accessible, engaging and delivered effectively while building positive therapeutic relationships with patients.

About the Role

Reporting to the Program Support Coordinator, you will:

• Support the planning, scheduling and delivery of therapeutic programs and activities.
• Assist patients to participate in group-based therapeutic programs and activities.
• Develop and maintain program timetables, promotional materials and databases.
• Record attendance, coordinate assessments and assist with program evaluation activities.
• Liaise with clinical teams regarding program availability and patient participation.
• Maintain accurate documentation and contribute to continuity of care.
• Participate in training, supervision and ongoing professional development.
• Provide safe, person-centred support aligned with recovery-oriented and trauma-informed practice.

About You

You will bring:

• A demonstrated commitment to recovery-oriented mental health practice.
• Completion or partial completion of a relevant qualification in mental health, disability support, allied health assistance, welfare or a related field, or a willingness to undertake further study.
• Experience performing administrative tasks including scheduling, document preparation and database management.
• Strong interpersonal skills and the ability to build rapport with consumers and colleagues.
• Confidence working collaboratively within a multidisciplinary team environment.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office applications including PowerPoint, Excel and SharePoint.

Why Join Forensicare?

• Meaningful work that directly supports patient recovery and rehabilitation.
• Opportunities for ongoing learning, supervision and professional development.
• Work within a highly skilled multidisciplinary team.
• Be part of Victoria’s leading forensic mental health service.
• Contribute to innovative therapeutic programs that make a genuine difference in people’s lives.

Our Values

We are committed to recovery-oriented, person-centred and trauma-informed care, ensuring the rights, dignity and wellbeing of every consumer are respected

Applications will be reviewed and assessed as received. Applications may close earlier than indicated.

Eligibility

• Influenza and Immunisation Evidence
• This position is subject to a Police Check

Forensicare is an equal opportunity employer and is committed to attracting and developing a diverse workforce which reflects the community we serve. We encourage applications from Aboriginal and Torres Strait Islander people, people who identify as LGBTQI, people with a lived experience of disability, as well as people from culturally and linguistically diverse backgrounds. Forensicare promotes our guiding principles of RESPONSIVENESS, INTEGRITY, IMPARTIALITY, ACCOUNTABILITY, RESPECT, LEADERSHIP, HUMAN RIGHTS; and promotes behaviours that are consistent with these values at all times. Forensicare is an equal opportunity employer and offers a smoke free environment.