Clinical Support Officer - CALHN Cancer Program

I Work For Sa; Adelaide; On-site; AUD 66,000 - 70,000; Full time

Benefits offered by this job

Salary packaging

Meals and entertainment benefits

Pre-tax super

Novated leases

Flexible work options

Wellness programs (fitness discounts)

Job summary

SA Health's Central Adelaide Local Health Network (CALHN) Cancer Program is seeking a Clinical Support Officer to provide broad administrative support across outpatient services, coordinating appointments and maintaining patient information to ensure clinics run efficiently.

You will collaborate with clinicians and multidisciplinary teams to support patient care and maintain records while providing responsive service to patients and staff.

Qualifications

• Experience in administration, ideally within a healthcare environment.
• Excellent customer service and communication skills.
• Strong organisational skills and the ability to prioritise competing tasks.
• Confidence using Microsoft Office and electronic patient administration systems.
• The ability to work independently and collaboratively within a multidisciplinary team.
• A commitment to accuracy, confidentiality and continuous improvement.
• A flexible approach to supporting a variety of administrative functions across the Cancer Directorate.

Responsibilities

• Provide professional administrative and reception support across outpatient services
• Coordinate appointments, referrals and clinic activities
• Maintain accurate patient information across clinical systems
• Support clinicians with day-to-day administrative requirements
• Respond to patient and stakeholder enquiries in a professional and timely manner
• Liaise with multidisciplinary teams to support the delivery of patient care
• Prepare clinic documentation and maintain administrative records
• Provide flexible administrative support across the Cancer Program as required
• Maintain confidentiality and comply with administrative policies and procedures

Skills

Administrative experience

Customer service

Organisational skills

Microsoft Office

Team collaboration

Confidentiality

Continuous improvement

Job description

Clinical Support Officer - CALHN Cancer Program

Clinical Support Officer - CALHN Cancer Program

SA Health
Job reference: 951955
Location: - VARIOUS -
Job status: Ongoing
Eligibility: Open to Everyone

Central Adelaide Local Health Network (CALHN)

• Royal Adelaide Hospital, The Queen Elizabeth Hospital, & Lyell McEwin Hospital
• ASO2 - $66,442 to $69,504 p.a. (pro rata) + super + salary packaging
• Multiple Contracts Available (Full-time / Part-time Temporary, Casual)

About CALHN
At Central Adelaide Local Health Network (CALHN), we’re shaping the future of health through excellence in clinical care, research and innovation. As the largest health network in South Australia, CALHN plays a leading role in improving the health and wellbeing of our community by delivering safe, connected and high-quality healthcare. With more than 17,000 dedicated employees, every day at CALHN presents an opportunity to make a real impact—not because it’s expected, but because our values guide us to be our best.

At CALHN, every voice matters. We prioritise the safety of our staff and patients, and staying connected across teams to deliver a seamless patient journey through our Safe and Connected Operating Model.

Join our Cancer Administration Services Team and play an important role in supporting the delivery of high-quality patient care. As a Clinical Support Officer, you'll provide a broad range of administrative support across our outpatient services, helping ensure clinics run efficiently and patients receive a positive experience. Every day offers variety as you support clinicians, coordinate appointments, manage patient information and work collaboratively with multidisciplinary teams across the program.

Key Responsibilities

• Provide professional administrative and reception support across outpatient services
• Coordinate appointments, referrals and clinic activities
• Maintain accurate patient information across clinical systems
• Support clinicians with day-to-day administrative requirements
• Respond to patient and stakeholder enquiries in a professional and timely manner
• Liaise with multidisciplinary teams to support the delivery of patient care
• Prepare clinic documentation and maintain administrative records
• Provide flexible administrative support across the Cancer Program as required
• Maintain confidentiality and comply with administrative policies and procedures

About You

You're an organised, adaptable and customer-focused administrator who enjoys working in a busy healthcare environment. You can manage competing priorities, communicate effectively with a wide range of people and take pride in providing accurate, compassionate support to patients and clinical teams.

• Experience in administration, ideally within a healthcare environment
• Excellent customer service and communication skills
• Strong organisational skills and the ability to prioritise competing tasks
• Confidence using Microsoft Office and electronic patient administration systems
• The ability to work independently and collaboratively within a multidisciplinary team
• A commitment to accuracy, confidentiality and continuous improvement
• A flexible approach to supporting a variety of administrative functions across the Cancer Directorate

Why You’ll Love It Here - CALHN benefits that matter

• Make your money go further – salary packaging up to $9,010 for living expenses + $2,650 for meals and entertainment + pre-tax super and novated lease options
• Grow your career – build your skills and explore opportunities across CALHN
• Balance work and life – access flexible work options where available
• Support your wellbeing – enjoy leave loading, fitness discounts and flu vaccinations
• Feel supported – confidential Employee Assistance Program for you and your family

Diversity and Inclusion

We’re committed to building an inclusive workplace where everyone feels safe, respected, and supported. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, culturally diverse backgrounds, and LGBTQIA+ communities.