Clinical Support Officer - Calhn Cancer Program

Central Adelaide Local Health Network; Adelaide; On-site; AUD 66,000 - 70,000; Full time

Benefits offered by this job

Salary packaging benefits

Career development opportunities

Flexible work options where available

Wellbeing programs and EAP

Leave loading and vaccines

Job summary

Central Adelaide Local Health Network (CALHN) Cancer Program is seeking a Clinical Support Officer to provide broad administrative support for outpatient services. You will help coordinate appointments, maintain patient information and support clinicians across a multi-disciplinary team, ensuring efficient clinics and a positive patient experience.

The role emphasizes accuracy, confidentiality and a flexible approach to supporting the Cancer Directorate within CALHN.

Qualifications

• Experience in administration in a healthcare context.
• Excellent customer service and communication skills.
• Strong organisational skills and ability to prioritise tasks.
• Proficiency with Microsoft Office and electronic patient administration systems.
• Ability to work independently and as part of a multidisciplinary team.
• Commitment to accuracy, confidentiality and continuous improvement.
• Flexible in supporting a variety of administrative functions across the Cancer Directorate.

Responsibilities

• Provide professional administrative and reception support across outpatient services.
• Coordinate appointments, referrals and clinic activities.
• Maintain accurate patient information across clinical systems.
• Support clinicians with day-to-day administrative requirements.
• Respond to patient and stakeholder inquiries in a professional and timely manner.
• Liaise with multidisciplinary teams to support patient care delivery.
• Prepare clinic documents and maintain records.
• Provide flexible administrative support across the Cancer Program as required.
• Maintain confidentiality and comply with administrative policies.

Skills

Administration experience

Customer service

Organisational skills

Microsoft Office

Independent and collaborative work

Confidentiality and accuracy

Team collaboration

Tools

Microsoft Office

Electronic patient administration systems

Job description

Clinical Support Officer - CALHN Cancer Program

Job no: ******
Work type: Full time
Location: Adelaide CBD
Categories: Administration, Business and Management

Central Adelaide Local Health Network (CALHN)

• Royal Adelaide Hospital, The Queen Elizabeth Hospital, & Lyell McEwin Hospital
• ASO2 - $66,442 to $69,504 p.a. (pro rata) + super + salary packaging
• Multiple Contracts Available (Full-time / Part-time Temporary, Casual)

About CALHN

At Central Adelaide Local Health Network (CALHN), we’re shaping the future of health through excellence in clinical care, research and innovation. As the largest health network in South Australia, CALHN plays a leading role in improving the health and wellbeing of our community by delivering safe, connected and high-quality healthcare. With more than 17,000 dedicated employees, every day at CALHN presents an opportunity to make a real impact—not because it’s expected, but because our values guide us to be our best.

At CALHN, every voice matters. We prioritise the safety of our staff and patients, and staying connected across teams to deliver a seamless patient journey through our Safe and Connected Operating Model.

Find out more about CALHN sites and services, our stories and the opportunities to be part of CALHN.

About the Role

Join our Cancer Administration Services Team and play an important role in supporting the delivery of high-quality patient care. As a Clinical Support Officer, you'll provide a broad range of administrative support across our outpatient services, helping ensure clinics run efficiently and patients receive a positive experience. Every day offers variety as you support clinicians, coordinate appointments, manage patient information and work collaboratively with multidisciplinary teams across the program.

Key Responsibilities

• Provide professional administrative and reception support across outpatient services
• Coordinate appointments, referrals and clinic activities
• Maintain accurate patient information across clinical systems
• Support clinicians with day-to-day administrative requirements
• Respond to patient and stakeholder enquiries in a professional and timely manner
• Liaise with multidisciplinary teams to support the delivery of patient care
• Prepare clinic documentation and maintain administrative records
• Provide flexible administrative support across the Cancer Program as required
• Maintain confidentiality and comply with administrative policies and procedures

About You

You're an organised, adaptable and customer-focused administrator who enjoys working in a busy healthcare environment. You can manage competing priorities, communicate effectively with a wide range of people and take pride in providing accurate, compassionate support to patients and clinical teams.

• Experience in administration, ideally within a healthcare environment
• Excellent customer service and communication skills
• Strong organisational skills and the ability to prioritise competing tasks
• Confidence using Microsoft Office and electronic patient administration systems
• The ability to work independently and collaboratively within a multidisciplinary team
• A commitment to accuracy, confidentiality and continuous improvement
• A flexible approach to supporting a variety of administrative functions across the Cancer Directorate

Why You’ll Love It Here - CALHN benefits that matter

• Make your money go further – salary packaging up to $9,010 for living expenses + $2,650 for meals and entertainment + pre-tax super and novated lease options
• Grow your career – build your skills and explore opportunities across CALHN
• Balance work and life – access flexible work options where available
• Support your wellbeing – enjoy leave loading, fitness discounts and flu vaccinations
• Feel supported – confidential Employee Assistance Program for you and your family

Diversity and Inclusion

We’re committed to building an inclusive workplace where everyone feels safe, respected, and supported. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, culturally diverse backgrounds, and LGBTQIA+ communities.

Application Information

• Please refer to the role description for essential educational/vocational qualifications that may be required:
  • ****** - RD for Clinical Support Officer - CALHN Cancer Program (NPC).pdf
  • ****** - RD for Clinical Support Officer - CALHN Cancer Program (NPC & WWCC).pdf
• While applications close in February 2027, applications may be reviewed throughout the advertising period. Suitable applicants may be shortlisted and invited to interview before the closing date or after the advertisement has closed.
• Referees nominated by shortlisted applicants may be contacted at any stage of the selection process, including before, during, or after interviews.
• Appointment will be subject to satisfactory Criminal History Clearances and compliant immunisation screening as indicated in the role description.

Curious about this role?

Connect with
Janbert Belotindos
Clinical Support Team Leader, Cancer Program.
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