Clinical Support Officer

NSW Health; Penrith City Council; On-site; AUD 74,000 - 76,000; Full time

Benefits offered by this job

Salary packaging

Novated Leasing

Education Training Service with 110+10

Employee Assistance Program (EAP)

Fitness Passport

Job summary

Nepean Blue Mountains Local Health District is seeking an Administration Clinical Support Officer to support the Child and Family Health Nursing team. You will provide essential administrative support, coordinate tasks and help deliver safe, family-centred services to the community.

Based at Penrith, St Clair or related community health sites, you will handle diverse admin duties, manage documentation and ensure timely communications while maintaining high customer service standards.

Qualifications

• Hold or be willing to undertake a Certificate III in Health Administration within 12 months of appointment.
• Excellent communication skills including accurate spelling and courteous interaction at all levels.
• Experience with Microsoft Office, word processing, spreadsheets and databases.
• Strong organisational skills with ability to meet deadlines.
• Ability to work under broad supervision in a high-volume healthcare setting.
• Experience preparing written communications such as reports, agendas and minutes.
• Prior health care experience is desirable.
• Current Driver’s Licence and willingness to travel for work.

Responsibilities

• Provide timely, accurate and high-quality administrative support to Child and Family Health Nursing staff.
• Manage a range of administrative and transactional functions and support day-to-day operations.
• Contribute to the smooth coordination of clinical services and keep processes up to date.
• Exercise initiative, sound judgement and organisational skills when applying procedures.
• Collaborate with nursing and administrative staff to maintain efficient service delivery.

Skills

Microsoft Office

Organisational skills

Driver's Licence

Education

Certificate III in Health Administration

Health care experience

Job description

Position Classification: Administration Clinical Support Officer Level 3

Location: Penrith Community Health Centre, St Clair Community Health Centre

Remuneration: $73,915.11 – $76,218.80 per annum

Requisition ID: REQ697951

Applications Close: 22/10/2026

With CORE Values of Collaboration, Openness, Respect and Empowerment,

working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.

About Us

Nepean Blue Mountains Local Health District (NBMLHD) is an exceptional environment to advance your career while enhancing your skills and expertise. As a recognised leader in the healthcare industry, we deliver a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions.

The Primary Care and Community Health Unit consists of 9 centres that provide a range of services for children, young people and their families, adults, older people and their carers. Our services range from health promotion, prevention and early detection through to assessment, treatment and continuing care. Our staff work in partnership with schools, GPs, hospitals, non-government agencies and other organisations to provide care across our centres, in people’s homes, other community venues as well as virtual care (telehealth).

Are you an organised and proactive administrator with a passion for supporting healthcare teams to deliver exceptional patient care? An exciting opportunity exists for an Administration Clinical Support Officer (CSO) to join our Child and Family Health team.

In this position, you will provide timely, accurate and high-quality administrative support to Child and Family Health Nursing staff, enabling the team to deliver safe, effective and family‑centred services to the community. Working under the direction of the Nurse Unit Manager, you will manage a range of administrative and transactional functions, support day‑to‑day operations, and contribute to the smooth coordination of clinical services.

As a valued member of the team, you will work collaboratively with nursing and administrative staff, complementing existing systems and processes while helping to maintain efficient service delivery. You will be expected to exercise initiative, sound judgement and organisational skills when applying established procedures, managing competing priorities and responding to operational requirements.

The successful candidate will demonstrate excellent communication and customer service skills, strong attention to detail, and the ability to work both independently and collaboratively within a busy healthcare environment. We invite you to take this next step in your career with us. Join a supportive and dedicated team committed to improving the health and wellbeing of children and families. Apply today!

Benefits available to eligible NBMLHD employees

• Opportunity for extra tax savings through Salary Packaging
• Novated Leasing
• Great education opportunities through Education Training Service which offers over 110 courses each year
• Access to our Employee Assistance Program (EAP) for staff and family members
• Fitness Passport

What you will bring to the role

• Hold or is willing to undertake a Certificate III in Health Administration or equivalent within 12 months of appointment to the position.
• Excellent communication skills including accurate spelling, good comprehension, confidence in the spoken work and ability to deal confidently and courteously with people at all levels.
• Demonstrated experience in Microsoft Office, word processing, spreadsheets, database software.
• Strong organisational skills and ability to meet deadlines.
• Capacity to work under broad supervision and to undertake a diverse range of tasks as an effective member of a team in a high pressure and high-volume work environment.
• Experience in preparation of written communication such as reports, agendas, and minutes
• Previous experience in a health care setting.
• Current Driver’s Licence and willingness to use for work purpose travel

Additional information

• NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.
• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.