Clinical Support Administration Officer Orthopaedic IPU

NSW Health; Sydney; On-site; AUD 74,000 - 76,000; Full time

Benefits offered by this job

Flexible work opportunities

Salary packaging

Meal entertainment benefits

Accrued days off (ADOs)

Fitness passport

Employee assistance program (EAP)

Job summary

NSW Health is seeking a Clinical Support Administration Officer Orthopaedic IPU at Westmead. You will provide administrative support on a designated ward/unit under the NUM, ensuring high-quality service to patients and staff.

The role requires Organisation, teamwork and strong communication skills within a busy paediatric care environment. Salary range listed is a base range with superannuation and leave loading; 38-hour week; close to 11 October 2026.

Qualifications

• Certificate III in Health Administration (or equivalent)
• Ability to work effectively as part of a multi-disciplinary health team
• Excellent spoken and written English
• Ability to interact with distressed people and diverse backgrounds
• Experience with information systems including patient administration systems
• Ability to prioritise workload to meet team requirements
• Demonstrated problem solving to resolve workplace issues
• Ability to work on a rotating roster (if relevant)

Responsibilities

• Provide administrative support for a health care team on a designated ward/unit under the Nursing Unit Manager
• Deliver excellent customer service to patients, families and staff
• Utilise information systems including patient administration systems
• Assist with rostering and roster coordination if required

Skills

Customer service

Communication

Information systems

Team collaboration

English proficiency

Problem solving

Education

Certificate III in Health Administration

Tools

Patient administration systems

Word processing

Email

Databases

Spreadsheets

Job description

Clinical Support Administration Officer Orthopaedic IPU

Employment Type:TemporaryFull Time until 7 March 2027
Position Classification:Admin Off Lvl 3
Remuneration:73915.12 - 76218.8 full-time equivalent base salary range (+12% super + 17.5% leave loading and salary packaging)
Hours Per Week:38
Requisition ID:REQ698701
Location: Westmead
Applications Close: Midnight on 11 October 2026
For role related queries or questions contact Nicole Quinn on ************@health.nsw.gov.au

As the largest paediatric health service in Australia, we care for thousands of children each year, in hospital and at home. Our people are united by compassion, collaboration and excellence in care.

What you'll be doing

The Clinical Support Administrator provides administrative support for a health care team on a designated ward/unit under the management** of the Nursing Unit Manager (NUM). The Clinical Support Administrator works under broad supervision, and is given scope to exercise initiative in the application of established work practices and procedures to achieve excellent customer service within the unit (patients/families and staff).

Additional Benefits (where applicable)

Flexible work opportunities, Salary packaging and meal entertainment benefits, accrued days off (ADOs), fitness passport, employee assistance program (EAP)

Child Safe Standards:

SCHN is committed to maintaining a child-safe environment that respects and upholds the rights of children and young people, in line with NSW Health’s commitment to the Child Safe Standards.We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

Additional Information:

SCHN is an Equal Opportunity Employer that values diversity, recognising that a diverse workforce strengthens our culture and enhances the care we provide to children, young people and their families.

Permanent NSW Health roles require Australian citizenship or permanent residency. Temporary visa holders may be considered where no suitable Australian citizen or permanent resident is identified.

Where required, overseas qualifications must be formally assessed by the Department of Education or relevant authority for recognition in Australia.

An Eligibility List may be created for future temporary full or part time vacancies.

Requirements

• Certificate III in Health Administration (or equivalent); or demonstrated relevant administration experience; or a combination of study and work experience.
• Ability to work effectively as a key member of a multi-disciplinary health team to enable the provision of excellent customer service.
• Excellent communication skills inclusive of competence in spoken and written English.
• Ability to deal confidently and courteously with people who may be distressed, people from diverse backgrounds and health care staff from different positions and levels.
• Demonstrated experience in use of Information Systems, including patient administration systems, word processing, email, databases and preparation and use of spreadsheets.
• Ability to prioritise own workload to meet both position and team requirements.
• A demonstrated ability to resolve workplace issues or problems by use of problem solving skills.
• Ability to work on a rotating roster (if relevant and required).