Clinical Services Reception & Scheduling Specialist

Australian Institute Of Sport; Canberra; On-site; AUD 72,000 - 86,000; Full time

Benefits offered by this job

Flexible working arrangements

Training allowances

L&D calendar access

Generous superannuation 15.4%

AIS Shop discount

Clearinghouse for Sport access

Free onsite parking

Job summary

Australian Institute Of Sport (AIS) in Canberra seeks a motivated Receptionist to deliver professional frontline reception and appointment management for AIS Clinical Services, with administrative support to the Clinical Services staff.

The role focuses on coordinating bookings, managing the schedule, assisting with travel for staff and visitors, and providing confidential, high-quality service within a clinical setting.

Qualifications

• Working with Vulnerable People Clearance for ACT.
• Current First Aid and CPR Certificates or willingness to obtain.
• Experience in reception role with multitasking ability.
• Proficiency in Microsoft Office applications or similar.
• Understanding of confidentiality in a clinical practice setting.

Responsibilities

• Provide professional frontline reception services including call management, appointment bookings, room bookings, and maintain a professional reception area.
• Maintain the practice schedule and equipment via practice management software and spreadsheets.
• Provide administrative support to the Chief Medical Officer (CMO).
• Support the Clinical Services team with athlete servicing, record keeping, and referrals.
• Arrange and coordinate meetings, workshops, seminars, conferences, and travel for staff and visitors.
• Assist with basic financial tasks such as producing and sending invoices.

Skills

Vulnerable People Clearance

First Aid & CPR

Reception experience

Microsoft Office

Confidentiality in clinical setting

Tools

Microsoft Office

Job description

Australian Institute Of Sport (AIS) in Canberra seeks a motivated Receptionist to deliver professional frontline reception and appointment management for AIS Clinical Services, with administrative support to the Clinical Services staff.

The role focuses on coordinating bookings, managing the schedule, assisting with travel for staff and visitors, and providing confidential, high-quality service within a clinical setting.