Clinical Scheduler | West Perth

Australian Unity; Western Australia; Hybrid; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Hybrid working – flexibility of three days in-office and remote work

Extra paid leave benefits including Wellbeing, Community, and Deep Listening days

Purchase additional leave – buy up to 2 extra weeks of annual leave

Exclusive employee discounts across products, travel, and accommodation

Novated leasing for salary packaging a new car

Job summary

A leading healthcare provider in West Perth seeks a Clinical Scheduling Coordinator to manage the scheduling of health services and triage referrals. The role involves significant coordination with third-party providers and operational teams to ensure patients receive timely care while maintaining an efficient clinical workflow. This full-time position offers hybrid work flexibility with three days in the office and two days at home.

Qualifications

• Experience in scheduling and rostering environments is preferable.
• Exposure to operational or health-based industries is desirable.
• Sound understanding of administration procedures and general business practices.
• Proficient in Microsoft Office suite and communication skills.
• Empathy when dealing with customers and relatives.

Responsibilities

• Manage scheduling of allied health and nursing services.
• Triage referrals and coordinate bookings.
• Respond to intraday changes and liaise with third‑party providers.
• Serve as first point of contact for service changes and support customers and clinicians.

Skills

Scheduling and rostering experience

Exposure to health-based industries

Administration procedures knowledge

Initiative and attention to detail

Proficient in Microsoft Office

Interpersonal and communication skills

Empathy towards customers

Job description

Clinical Scheduler | West Perth

Join to apply for the Clinical Scheduler | West Perth role at Australian Unity.

The Health Concierge – Clinical Team provides personalised and streamlined best practice clinical service triaging, prioritisation, clinical referral review and escalations, and scheduling experience across multiple programs of care, recovery, and treatment. The aim of this function is to match the right resource, to the right need, at the right time, to deliver the best possible outcome.

Your opportunity

As a Clinical Scheduling Coordinator, you’ll play a pivotal role in ensuring our customers receive timely, high-quality care. In this fast‑paced role, you’ll manage the scheduling of allied health and nursing services, triage referrals, coordinate bookings, and respond to intraday changes. You’ll also liaise with third‑party providers and ensure service instructions align with preferred provider guidelines.

You will be the first point of contact for service changes, supporting both customers and clinicians by maintaining stable, responsive schedules. Working closely with workforce planning and operations teams, you’ll help deliver seamless care experiences. Your coordination ensures our customers can continue living independently at home, while enabling our clinical workforce to operate efficiently and compassionately.

This full‑time role offers hybrid flexibility with 3 in‑office days at West Perth and 2 days working from home.

Skills & Experience

• Experience in scheduling and rostering environments is preferable
• Exposure to operational or health‑based industries is desirable, but not essential
• Sound understanding of administration procedures and general business practices
• Initiative in meeting tight deadlines, with strong attention to detail and flexibility to manage shifting priorities.
• Proficient in Microsoft Office suite
• Well‑developed interpersonal and communication skills (written and verbal)
• Ability to show empathy with customers and relatives

Benefits

• Hybrid working – enjoy the flexibility of three days in the office and remote work
• Extra paid leave benefits, including Wellbeing, Community, and Deep Listening days each year
• Purchase additional leave – buy up to 2 extra weeks of annual leave each year
• Exclusive employee discounts across Australian Unity products, travel, and accommodation
• Novated leasing – salary package a new car through either Maxxia or Flare Cars and save on tax

Apply

Click APPLY now, or contact Anna Mitchell at [e-mail] for a confidential discussion.

Applications close Friday 9th January 2026.

Equal Opportunity Employment

Australian Unity is an Equal Opportunity employer. We encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and mature aged people. To view our Reconciliation Action Plan, please click https://www.australianunity.com.au/about-us/reconciliation-action-plan