Clinical Lead - Specialist Support Coordinator NDIS

Future Focus Group; Melbourne; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Flexible hours

Monthly supervision

PD budget

Job summary

Future Focus Group is seeking a Clinical Lead to guide the Melbourne East Team from Ringwood, delivering Specialist Support Coordination with a person-centred approach.

You will mentor Support Coordinators, contribute to practice development, and strengthen clinical services through evidence-based approaches and collaboration across Health, Justice, Mental Health, and Housing sectors.

Qualifications

• Bachelor’s level qualification in Social Work, Social Science, Health Science, Case Management, Mental Health/Psychology or other Allied Health qualification.
• Experience supporting participants in the NDIS with mental health, psychosocial or disability needs in a case-management style role.
• Extensive knowledge of disability, mainstream and community services.

Responsibilities

• Provide Clinical Supervision and risk reviews across the assigned region.
• Support ongoing professional development for Support Coordinators in care.
• Manage a small caseload of participants with complex needs and support implementation of NDIS plans.

Skills

Clinical supervision

Risk management

NDIS knowledge

Stakeholder engagement

Team leadership

Verbal communication

Written communication

Computer skills

Education

Bachelor's degree in Social Work / Health Science / Case Management

Job description

Clinical Lead - Specialist Support Coordinator NDIS

Join one of Australia's largest and most established Support Coordination providers.

Future Focus Support Coordination is one of Australia's largest and most trusted independent providers of NDIS Support Coordination, with a strong national presence and a reputation for excellence in the delivery of Specialist Support Coordination.

As a registered NDIS provider operating across Victoria, New South Wales, Western Australia and Queensland, we are proud of the role we play in supporting people with disability to achieve their goals. We are equally committed to the future of the NDIS, investing in our people, strengthening professional practice and contributing to the ongoing development of the Support Coordination profession.

We are seeking an experienced Clinical Lead to lead our Melbourne East Team, based in Ringwood.

This is an exciting leadership opportunity for someone with demonstrated and documented experience in Specialist Support Coordination, who is ready to share their expertise, mentor other Support Coordinators and lead a team committed to delivering high-quality, person-centred services.

We are looking for a leader who brings strong clinical judgement, a sound understanding of complex participant needs and a genuine commitment to developing the capability and confidence of others.

The position is offered on a full-time basis, with flexibility to negotiate hours for the right candidate. At Future Focus, we recognise the importance of work-life balance and actively support flexible working arrangements.

About the role

Reporting to the Directors of Future Focus Support Coordination, the primary objective role of the Clinical Lead is to strengthen the practice response, support and risk management accross our organisation. You will be required to deliver Clinical Supervision, participat[e] in risk reviews for your assigned region, provide debrief and support the ongoing professional development on the Support Coordinators in your care. You will also support a small caseload of 10ish participants, with complex needs. You will undertake some face to face meetings, case conferences, manage NDIS budgets, refer accross service systems, and help your participants successfully implement their NDIS plan.

In their direct work, the Clinical Lead will focus on strengthening their team's ability to navigate intersecting service systems, including Health, Justice, Mental Health, Housing, and other Social Services. The incumbent will contribute to the development of evidence-based and innovative clinical services and that will promote the delivery of Support Coordination of the highest quality.

Eligibility and Requirements

• Bachelors level qualification in Social Work, Social Science, Health Science, Case Management, Mental Health/Psychology or other Allied Health qualification.
• Previous experience supporting participants in the NDIS that have mental health, psychosocial or disability support needs in a case management style role.
• Extensive knowledge of disability, mainstream and community services.

Desired personal attributes

• Living in Shepparton or surrounding suburbs
• Have a valid Driver's Licence
• Have access to reliable vehicle
• Support a strengths-based approach to working with disability
• Able to successfully pass probity checks: International Police Check if relevant, Working with Children Check, NDIS Worker Screening Check

Benefits and perks of working for Future Focus

• Negotiable hours for the right person
• Flexibility encouraged, take your work with you anywhere
• Monthly Clinical and Administrative Supervision
• Regular social and wellbeing engagements with your team
• National Conference attendance
• Annual PD budget
• Attractive Salary, above award rate
• Generous staff incentive program
• Mobile phone and Surface Pro supplied.
• Prestigious Office available for team and participant interactions
• Yearly all-org trip away

Advantageous Skills and experience

• A self-starter, self-motivated person who can work independently
• Previous Specialist Support Coordination Experience
• Demonstrated knowledge of psychosocial diagnoses, both chronic and acute, or the ability to source accurate and critical patient information.
• Solid background and knowledge of NDIS
• Excellent verbal communication skills and a demonstrated ability to engage with participants and their families
• Strong written and computer skills for the recording of notes, gathering evidence, writing reports, correspondence and other documents

We wish to work with people who reflect the diversity of our participants to ensure we can support individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.