CLINICAL EDUCATOR & STAFF SUPPORT

ACL Group; Melbourne; Presencial; AUD 55.000 - 90.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Training facility

Supportive Head Office & Management

Career progression within a growing, 1

Descripción de la vacante

MySkin Clinics in Victoria seeks a Part Time Clinical Educator & Staff Support to train and support therapists across 12 clinics and the Training Centre in Malvern.

You will deliver practical and theoretical training on treatments, technology and skin concerns, while onboarding and mentoring new staff to ensure exceptional client experiences and consistent clinical standards.

Formación

• Cert 4 in Training & Assessment required.
• Experience in skin, beauty or aesthetics industry.
• Willing to travel between Melbourne clinics with valid Driver's Licence.

Responsabilidades

• Provide ongoing clinical education, training and support to therapists across MySkin Clinics.
• Conduct practical and theoretical training on treatments, technology, products and skin concerns.
• Support onboarding, training and development of new team members.
• Mentor therapists and build confidence in clinical and consultation skills.
• Conduct clinic visits to provide hands-on support, coaching and feedback.
• Identify training opportunities and staff development needs.

Conocimientos

Skin treatments/laser

Education & mentoring

Communication

Organisation

Driver's license

Independent work

Educación

Cert 4 in Training & Assessment

Descripción del empleo

MySkin Clinics is Victoria's leading hair removal and skin rejuvenation clinic. With twelve clinics and growing, we pride ourselves on our customer service and continue to invest in better technology and ongoing training for our staff.

We believe education is the key to success, and offer ongoing training, support and growth to all our staff.

Unlike our competitors, we do not run a franchise model. We are a family-owned and operated business, and when you join MySkin Clinics, you become part of the family, with enormous potential to grow within the group.

About the Role

We are looking for an experienced, passionate and motivated Part Time Clinical Educator & Staff Support to join our growing Head Office team.

Working across our 12 locations, as well as the Myskin Training Centre in Malvern you will play a key role in ensuring our therapists feel supported, confident and equipped to deliver exceptional treatments and client experiences after providing the training.

What You'll Be Doing

• Providing ongoing clinical education, training and support to our therapists both new & existing across all MySkin Clinics
• Conducting practical and theoretical training on treatments, technology, products and skin concerns
• Supporting new team members through onboarding, training and development
• Mentoring therapists and helping them build confidence in their clinical and consultation skills
• Conducting clinic visits to provide hands-on support, coaching and feedback
• Identifying training opportunities and areas where additional staff support is required
• Supporting therapists with treatment protocols, consultation techniques and treatment planning
• Assisting with the implementation of new treatments, products, technology and company initiatives
• Ensuring treatment protocols, procedures and clinical standards are consistently followed
• Working alongside Clinic Managers to identify individual staff development needs
• Working closely with Head Office and Management to maintain consistency across all clinics

About You

We are looking for someone who holds a Cert 4 in Training & Assessment and is:

• Experienced within the skin, beauty or aesthetics industry
• Confident and highly knowledgeable across advanced skin treatments and/or laser
• Passionate about education, mentoring and developing others
• A confident communicator who can connect with people at all levels
• Organised, proactive and able to work independently
• Comfortable travelling between our Melbourne clinics and hold a valid Drivers License.

What We Offer

• An exciting opportunity to grow with a rapidly expanding business
• A supportive Head Office and Management team
• The opportunity to make a genuine impact on staff development
• Career progression within a family-owned business
• The opportunity to be part of a business that genuinely invests in its people
• A dedicated training facility
• All documentation and training protocols are in place

MySkin Clinics — Educating our team. Supporting our people. Growing together.