Clinical Trainer

The Skin Bar; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

The Skin Bar in Sydney, NSW seeks a Senior Training Manager to lead education delivery across our boutique clinic network. This full-time, on-site role partners with leadership and clinical teams to build product lines, treatment protocols and educator programs, while elevating the skills and confidence of our clinicians across Australia.

You will design and deliver onboarding and technical training, run workshops, assess performance, mentor trainers, and support change as new treatments and

Qualifications

• Minimum 2 years experience in a training or education role within the beauty, skin or aesthetics industry.
• Certificate IV in Training & Assessment or relevant training qualification.
• Diploma of Beauty Therapy or higher qualification.
• Strong practical skin and treatment knowledge.
• Confident presenting, educating and leading small groups.
• Interstate travel may be required.

Responsibilities

• Conduct training programs for clinic teams, including onboarding, technical treatment training, customer experience, and compliance
• Conduct regular training sessions, workshops, and refreshers
• Evaluate performance through assessments, observations, and feedback
• Collaborate with operations and leadership to ensure alignment with brand standards and treatment protocols
• Maintain consistent quality of service across locations
• Utilise and improve training materials, documentation, and digital resources
• Mentor trainers and team leads
• Support change management when new treatments, technologies, or processes are introduced
• Provide hands-on treatment training and new product and treatment launches

Skills

Training delivery

Public speaking

Mentoring trainers

Education

Certificate IV in Training & Assessment

Diploma of Beauty Therapy

Job description

The Senior Training Manager is a full-time, on-site role based in Sydney, NSW, responsible for training and education delivery across The Skin Bar's clinics. You'll work closely with leadership and clinical teams as we build out new product lines, treatment protocols and education programs, while developing the skills and confidence of our boutique clinic teams across Australia.

Key responsibilities

Conduct training programs for clinic teams, including onboarding, technical treatment training, customer experience, and compliance

Conduct regular training sessions, workshops, and refreshers

Evaluate performance through assessments, observations, and feedback

Collaborate closely with operations and leadership to ensure training aligns with brand standards, treatment protocols, and expansion plans

Maintain consistent quality of service across all locations

Utilise and improve training materials, documentation, and digital resources

Mentor trainers and team leads

Support change management when new treatments, technologies, or processes are introduced

Provide hands-on treatment training and new product and treatment launches

About you

Minimum 2 years experience in a training or education role within the beauty, skin or aesthetics industry

Certificate IV in Training & Assessment or relevant training qualification

Diploma of Beauty Therapy or higher qualification

Strong practical skin and treatment knowledge

Confident presenting, educating and leading small groups

Passionate about developing people and creating exceptional treatment standards

Interstate travel will occasionally be required

About us

The Skin Bar is a rapidly expanding Australian skin brand with a small boutique clinic network. We are growing our Education team as we continue to evolve and raise the standard across our clinics.