Clinical Diagnostics Field Service Engineer — Sydney

Virtue Recruitment; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Base salary

Car allowance

KPI-based bonus

Overseas training (Singapore)

Career development

Job summary

Virtue Recruitment partners with a global provider of clinical diagnostic and laboratory technology in Sydney NSW to hire an experienced Field Service Engineer. You will service, maintain, install and troubleshoot IVD equipment across hospital and pathology labs.

This clinical field service role requires managing customer requirements, responding to urgent faults, and occasional regional travel with an on-call roster roughly every six weeks.

Qualifications

• Engineering degree in Mechanical, Electrical, Chemical, Automation or Instrumentation.
• Field service experience with IVD/clinical diagnostic equipment.
• Experience with haematology, chemistry or immunology systems.
• Strong troubleshooting and fault-finding skills.
• Experience working in hospitals or pathology laboratories.
• Willingness to travel regionally and interstate when required.

Responsibilities

• Service and maintain clinical diagnostic and IVD equipment.
• Troubleshoot and repair equipment breakdowns.
• Complete preventative maintenance and calibration.
• Install and commission new equipment.
• Respond to urgent faults within hospitals and pathology laboratories.
• Manage service calls and customer priorities independently.
• Provide telephone and onsite technical support.
• Participate in an on-call roster approximately once every six weeks.
• Complete occasional regional and interstate travel.

Skills

Field service

Troubleshooting

Customer service

Communication

On-call readiness

Education

Engineering Degree (Mechanical/Electrical/Automation)

Job description

Virtue Recruitment partners with a global provider of clinical diagnostic and laboratory technology in Sydney NSW to hire an experienced Field Service Engineer. You will service, maintain, install and troubleshoot IVD equipment across hospital and pathology labs.

This clinical field service role requires managing customer requirements, responding to urgent faults, and occasional regional travel with an on-call roster roughly every six weeks.