Field Service Engineer - Micro

KE Select; Sydney; On-site; AUD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Technical training

Team culture

Job summary

KE Select has partnered with a globally recognised provider of scientific technologies to recruit a Field Service Engineer for NSW. The role covers installation, preventative maintenance, troubleshooting, repair, calibration and validation of laboratory equipment at customer sites, with a focus on maximising instrument performance and compliance.

You will work directly with laboratory and technical teams, conduct service visits, provide technical support and customer training, and manage

Qualifications

• Experience servicing laboratory, microbiology or diagnostic instrumentation.
• Current Australian Driver's Licence.
• Ability to work independently and manage your own territory.

Responsibilities

• Install, calibrate, validate and service laboratory equipment at customer sites.
• Perform preventative maintenance and troubleshooting on instrument fleets.
• Provide technical support and customer training.
• Conduct service visits and projects within defined territory.
• Ensure compliance with relevant quality and regulatory standards.

Skills

Electrical fault-finding

Mechanical fault-finding

Preventative maintenance

Instrument servicing

Customer-facing communication

Independent work

Territory management

Driver's licence

Job description

Our client is a globally recognised provider of scientific technologies and laboratory solutions, supporting customers across pharmaceutical, biotechnology, healthcare, pathology and research environments. They are known for delivering high-quality products, strong technical expertise and exceptional customer service. The business offers a collaborative culture, extensive training and genuine long-term career opportunities.

About the Company

Our client is a globally recognised provider of scientific technologies and laboratory solutions, supporting customers across pharmaceutical, biotechnology, healthcare, pathology and research environments. They are known for delivering high-quality products, strong technical expertise and exceptional customer service. The business offers a collaborative culture, extensive training and genuine long-term career opportunities.

About the Role

We're looking for a Field Service Engineer to join a specialist technical team supporting customers across NSW.

This is a hands‑on role where you'll be responsible for the installation, preventative maintenance, troubleshooting, repair, calibration and validation of laboratory equipment at customer sites. You'll work directly with laboratory and technical teams, helping customers maximise instrument performance while ensuring equipment remains operational and compliant. The role includes service visits, technical support, customer training and project-based installations.

About You

You may currently be working as a Field Service Engineer, Technical Support Specialist, Instrument Technician, Biomedical Engineer or Laboratory Equipment Specialist. We're particularly interested in candidates with experience servicing laboratory, microbiology or diagnostic instrumentation.

You'll also bring:

• Strong electrical and mechanical fault‑finding skills
• Experience performing preventative maintenance and instrument servicing
• Excellent communication and customer‑facing skills
• The ability to work independently and manage your own territory
• A current Australian Driver's Licence
• Experience working within pathology, QC, GMP, GLP, pharmaceutical, biotechnology or microbiology environments will be highly regarded.

The position description specifically references technical service experience, laboratory support activities, validations and customer training in regulated environments.

What's on Offer?

• Competitive salary package
• Ongoing technical training and development
• Exposure to a broad range of laboratory technologies
• Supportive team culture
• Opportunity to work with leading customers across the life sciences sector