Clinical Adoption Lead — Health IT Training & Change

Department of Health Victoria

Melbourne

On-site

AUD 90,000 - 110,000

Full time

47 hours ago

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Benefits offered by this job

Flexible working arrangements

Growth opportunities

Work-life balance

Job summary

Department of Health Victoria is seeking a Clinical Adoption Officer for CareSync Exchange in Melbourne. You will drive adoption and ongoing optimisation across Victorian Public Health Services, partnering with clinical teams to embed the system into daily practice.

Responsibilities include leading tailored training, engaging stakeholders, and analysing workflows to improve utilisation and outcomes. This role supports post-implementation activities under a fixed-term parental leave cover.

Qualifications

Demonstrated experience in clinical change management and digital health adoption.
At least 5 years of experience in clinical training and education development within a healthcare environment.
Strong understanding of clinical workflows and digital transformation challenges in healthcare.

Responsibilities

Utilise clinical expertise to engage and influence stakeholders to maximise Adoptions and improvements of CareSync Exchange.
Conduct workflow analysis and facilitate change management in clinical or operational environments to streamline processes.
Monitor adoption data, identify trends and gaps to drive system optimisation.
Communicate upcoming software changes, features and releases clearly to stakeholders.
Design, deliver and evaluate tailored training initiatives including Clinical Change Champions activities.
Collaborate with health service teams to identify product gaps and advocate for system improvements.