Clinic Manager

National Salon and Spa Recruitment; Maitland City Council; On-site; AUD 85,000 - 95,000; Full time

Benefits offered by this job

Competitive remuneration package

Career progression opportunities

Support from wider Body Catalyst team

Lead your own team

Job summary

Body Catalyst Maitland clinic is seeking an experienced Clinic Manager to lead a small team, drive clinic revenue and manage day-to-day operations with a hands-on, growth-focused mindset. You will conduct consultations, perform treatments when needed, and align with brand standards to deliver outstanding client care.

This role offers a competitive remuneration package, an established client base and the opportunity to shape clinic success with support from the wider Body Catalyst team.

Qualifications

• Experience in clinic/business management.
• Passion for beauty, wellness, aesthetics or client transformation.
• Experience performing body or skin treatments.
• Confidence managing sales, costs, rostering and team performance.

Responsibilities

• Lead, support and develop a team of 2-3 employees.
• Drive clinic revenue, sales, consultations, bookings and lead follow-up.
• Take ownership of clinic KPIs, wages, expenses and P&L performance.
• Create rosters based on clinic demand and business needs.
• Train, mentor and support team members into senior positions.
• Ensure treatments and client care are delivered to Body Catalyst standards.
• Maintain a professional, clean and high-performing clinic environment.
• Handle customer feedback and complaints with confidence.
• Support local marketing, content creation and growth opportunities.
• Make decisions with a commercial, growth-focused owner’s mindset.

Skills

Clinic management

Team leadership

Sales & revenue

Client relationships

Job description

• $85,000–$95,000 per annum plus superannuation and performance-based bonuses

At Body Catalyst, we’re passionate about helping clients feel confident, supported and empowered in their own skin. Through high-quality treatments and exceptional care, we create a welcoming environment where both our clients and team members can thrive.

We have an exciting opportunity for an experienced clinic or business manager to join our busy Maitland clinic as Clinic Manager. If you love the beauty and wellness space, enjoy bringing out the best in people and are ready to take greater ownership of a clinic’s success, we’d love to hear from you.

About the Role

This is a hands-on leadership role with room to make your mark. You’ll be trusted to run the clinic with the care, initiative and business mindset you would bring to your own, backed by Body Catalyst’s brand, systems and support office.

You’ll lead and develop your team, build strong client relationships and drive clinic performance, while managing day-to-day operations, rostering and costs. Alongside these responsibilities, you’ll conduct consultations and perform treatments, staying connected to the clients at the heart of everything we do.

It’s an opportunity to combine your passion for client care with your ambition to grow a team and a successful clinic.

Key Responsibilities:

• Lead, support and develop a team of 2-3 employees.
• Drive clinic revenue, sales, consultations, bookings and lead follow-up.
• Take ownership of clinic KPIs, wages, expenses and P&L performance.
• Create rosters based on clinic demand and business needs.
• Train, mentor and support team members into senior positions.
• Ensure treatments and client care are delivered to Body Catalyst standards.
• Maintain a professional, clean and high-performing clinic environment.
• Handle customer feedback and complaints with confidence.
• Support local marketing, content creation and growth opportunities.
• Make decisions with a commercial, growth-focused owner’s mindset.

About You

You will be someone who:

• Has clinic management or business management experience.
• Has a genuine passion for beauty, wellness, aesthetics or client transformation.
• Has experience performing body or skin treatments.
• Confidence working independently and taking responsibility for sales, costs, rostering and team performance.
• Loves leading, mentoring and developing people.
• Is proactive, accountable and motivated by opportunity.
• Wants to grow a clinic, not just manage one.
• Is available to work Saturdays and late nights as required.

What We Offer:

• An established clinic with strong client base and growth potential.
• Support from the wider Body Catalyst team.
• The chance to lead your own team and shape clinic success.
• Career progression beyond traditional clinic management.
• A competitive remuneration package.
• A role with real commercial responsibility and reward.

Learn more about us – watch our YouTube video below.

Please no overseas applicants, and only shortlisted candidates will be contacted for an interview.