Clinic Manager

National Salon And Spa Recruitment; Newcastle-Maitland; On-site; AUD 85,000 - 95,000; Full time

Benefits offered by this job

Support from Body Catalyst team

Career progression opportunities

Competitive remuneration package

Job summary

Body Catalyst Maitland seeks an experienced Clinic Manager to lead the Maitland clinic, driving performance and delivering exceptional client care in a hands-on leadership role.

You will manage day-to-day operations, rostering and costs, while leading a small team and conducting consultations and treatments as needed, with the support of the brand and office teams. Saturday and late-night availability is required.

Qualifications

• Experience managing a clinic or business.
• Passion for beauty, wellness, aesthetics, or client transformation.
• Ability to lead a team and manage sales, costs and scheduling.

Responsibilities

• Lead, support and develop a team of 2-3 employees.
• Drive clinic revenue, sales, consultations, bookings and lead follow-up.
• Take ownership of clinic KPIs, wages, expenses and P&L performance.
• Create rosters based on clinic demand and business needs.
• Train, mentor and support team members into senior positions.
• Ensure treatments and client care meet Body Catalyst standards.
• Maintain a professional, clean, high-performing clinic environment.
• Handle customer feedback and complaints with confidence.
• Support local marketing, content creation and growth opportunities.
• Make decisions with a commercial, growth-focused owner's mindset.

Skills

Clinic management

Business management

Leadership

Job description

Clinic Manager

Body Catalyst - Maitland NSW

Stockland Green Hills, East Maitland

Full time

$85,000-$95,000 per annum plus superannuation and performance-based bonuses

At Body Catalyst, we're passionate about helping clients feel confident, supported and empowered in their own skin. Through high-quality treatments and exceptional care, we create a welcoming environment where both our clients and team members can thrive.

We have an exciting opportunity for an experienced clinic or business manager to join our busy Maitland clinic as Clinic Manager. If you love the beauty and wellness space, enjoy bringing out the best in people and are ready to take greater ownership of a clinic's success, we'd love to hear from you.

About the Role

This is a hands-on leadership role with room to make your mark. You'll be trusted to run the clinic with the care, initiative and business mindset you would bring to your own, backed by Body Catalyst's brand, systems and support office.

You'll lead and develop your team, build strong client relationships and drive clinic performance, while managing day-to-day operations, rostering and costs. Alongside these responsibilities, you'll conduct consultations and perform treatments, staying connected to the clients at the heart of everything we do.

It's an opportunity to combine your passion for client care with your ambition to grow a team and a successful clinic.

Key Responsibilities

• Lead, support and develop a team of 2-3 employees.
• Drive clinic revenue, sales, consultations, bookings and lead follow-up.
• Take ownership of clinic KPIs, wages, expenses and P&L performance.
• Create rosters based on clinic demand and business needs.
• Train, mentor and support team members into senior positions.
• Ensure treatments and client care are delivered to Body Catalyst standards.
• Maintain a professional, clean and high-performing clinic environment.
• Handle customer feedback and complaints with confidence.
• Support local marketing, content creation and growth opportunities.
• Make decisions with a commercial, growth-focused owner's mindset.

About You

• Has clinic management or business management experience.
• Has a genuine passion for beauty, wellness, aesthetics or client transformation.
• Has experience performing body or skin treatments.
• Confidence working independently and taking responsibility for sales, costs, rostering and team performance.
• Loves leading, mentoring and developing people.
• Is proactive, accountable and motivated by opportunity.
• Wants to grow a clinic, not just manage one.
• Is available to work Saturdays and late nights as required.

What We Offer

• An established clinic with strong client base and growth potential.
• Support from the wider Body Catalyst team.
• The chance to lead your own team and shape clinic success.
• Career progression beyond traditional clinic management.
• A competitive remuneration package.
• A role with real commercial responsibility and reward.

Possible restrictions: Please no overseas applicants, and only shortlisted candidates will be contacted for an interview.