Clinic Manager

Everybody Clinics; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Bonuses and performance incentives

Comprehensive training

Genuine career progression

Full-time hours Tue-Sat

Job summary

Everybody Clinics is seeking a Clinic Manager for our Kedron clinic on Brisbane's Northside. The role leads a high-performing team, drives sales KPIs and ensures exceptional client experiences from first contact through treatment completion.

Responsibilities include coaching, performance management and cross-functional collaboration with the Regional Manager. Full training is provided; bonuses and career progression opportunities are available.

Qualifications

• A confident and capable leader.
• Strong in sales and commercially minded.
• Highly organised and proactive.
• Naturally accountable and comfortable taking ownership.
• Warm, polished and professional with clients.
• Comfortable coaching and managing the performance of others.
• An excellent communicator.
• Detail-focused and committed to high standards.
• Passionate about team culture and creating a positive working environment.
• Motivated by growth, goals and results.
• Someone who leads from the front.

Responsibilities

• Leading, motivating & developing your clinic team.
• Driving clinic sales, revenue, conversion & KPI performance.
• Achieving your own personal KPIs and leading from the front.
• Conducting consultations & confidently recommending personalised treatment plans.
• Coaching your team across consultations, sales, conversion & client retention.
• Monitoring team performance and holding people accountable to expectations.
• Training and supporting team members to continually improve.
• Running team meetings and maintaining clear communication across the clinic.
• Managing clinic organisation, presentation, cleanliness & day-to-day operations.
• Maintaining exceptionally high standards of client care and service.
• Reporting to & working closely with our Regional Manager.
• Completing client milestone appointments and reviewing treatment progress.
• Assisting with treatments and supporting the clinic floor when required.

Skills

Leadership

Sales

Organization

Communication

Coaching

Accountability

Teamwork

Customer focus

Job description

Clinic Manager - Kedron, Brisbane Northside

Full-Time | Tuesday to Saturday | Everybody Clinics

Everybody Clinics is looking for an exceptional Clinic Manager to lead our beautiful Kedron clinic.

This is a key leadership role within our organisation. As Clinic Manager, you are responsible for the performance, culture, standards & overall success of your clinic. We currently have six clinics across Brisbane, Gold Coast & Sunshine Coast, and while our teams are spread across multiple locations, our leadership team stays closely connected and works together as one.

You will lead your team, drive sales and KPIs, manage the day-to-day operation of the clinic & ensure every client receives an exceptional experience from their first interaction through to the completion of their treatment journey.

Everybody Clinics is built around luxury, personal service & results. We hold incredibly high standards across every part of the business - from client care and clinic cleanliness to communication, warmth, presentation, teamwork and culture.

We are looking for someone who takes real pride in those standards and knows how to lead a team that does the same.

The Role

Your responsibilities will include:

• Leading, motivating & developing your clinic team

• Driving clinic sales, revenue, conversion & KPI performance

• Achieving your own personal KPIs and leading from the front

• Conducting consultations & confidently recommending personalised treatment plans

• Coaching your team across consultations, sales, conversion & client retention

• Monitoring team performance and holding people accountable to expectations

• Training and supporting team members to continually improve

• Running team meetings and maintaining clear communication across the clinic

• Managing clinic organisation, presentation, cleanliness & day-to-day operations

• Maintaining exceptionally high standards of client care and service

• Reporting to & working closely with our Regional Manager

• Completing client milestone appointments and reviewing treatment progress

• Assisting with treatments and supporting the clinic floor when required

Sales & Performance

Sales is a significant part of this role.

We are NOT looking for someone who simply maintains a clinic. We are looking for someone who wants to grow one.

You will need to be comfortable working with targets, understanding your numbers and taking ownership of performance across both yourself and your team.

You should be confident with:

• Individual and clinic revenue targets

• High-value consultations

• Conversion and closing treatment plans

• Reviewing sales performance and identifying missed opportunities

• Coaching your team to improve results

• Following up prospective and existing clients

• Having clear and constructive performance conversations

Our approach is always consultative and results-focused. We do not believe in pressure selling. We believe in understanding the client, recommending the right treatment plan and confidently communicating the value of what we offer.

Who We're Looking For

We are looking for someone who is:

• A confident and capable leader

• Strong in sales and commercially minded

• Highly organised and proactive

• Naturally accountable and comfortable taking ownership

• Warm, polished and professional with clients

• Comfortable coaching and managing the performance of others

• An excellent communicator

• Detail-focused and committed to high standards

• Passionate about team culture and creating a positive working environment

• Motivated by growth, goals and results

• Someone who leads from the front

Experience within beauty, aesthetics, wellness, sales or clinic management is highly regarded, however full training is provided across our treatments, systems and processes.

We are also open to strong candidates from outside the industry where the right leadership and sales experience exists.

Why Everybody Clinics?

Everybody Clinics is growing, and we want our people to grow with us.

We have a close-knit leadership team and strongly believe in developing people internally. For the right person, this role can be the beginning of a much bigger career within Everybody Clinics.

You will receive:

• Full-time hours Tuesday to Saturday

• Comprehensive training

• Ongoing support from our Regional Manager, CEO and leadership team

• Bonuses and performance incentives

• Genuine career progression opportunities

• The opportunity to lead and take ownership of your own clinic

• A supportive, ambitious and high-performing team environment

Get To Know Us

Before applying, we strongly encourage you to have a look through the Everybody Clinics Instagram page: @everybody_clinics

Take a look at our clinics, our brand, our clients and our team. We want you to get a feel for who we are, what we value and the standard we expect.