Clinic Front Desk & Admin Coordinator (Mt Isa)

Health First Group; Mount Isa City; On-site; AUD 45,000 - 60,000; Full time

Job summary

Health First Group's Mt Isa clinic is hiring a Clinic Receptionist for a full-time role (38h/week), Monday to Friday, 8am–6pm. You will be the first point of contact for patients, delivering first-class customer service in a fast-paced environment.

Medical experience is not mandatory and training will be provided. Key duties include diary management, handling communications, ensuring procedures are followed, and maintaining patient records and clinic tidiness.

Qualifications

• Availability Monday–Friday, 8am–6pm.
• Effective communication skills both verbal and written.
• Ethical judgement and decision making skills.
• Attitude to take initiative and work in a team.
• Dedication and reliability.
• Time management.
• Attention to detail and problem solving skills.
• Proficient in G-Suite (Google Workspace).

Responsibilities

• Maintaining up to date diary of therapists and opening hours.
• Efficient coordination of clinic communications (emails/letters etc).
• Following all procedures and policies.
• Ensure adequate levels of supplies.
• Maintain general tidiness of clinic and treatment rooms.
• Process different types of payments – Cash, EFTPOS, HICAPS, cheques, and issue receipts.
• Maintain correct and up to date patient records.

Skills

Customer service

Communication skills

Teamwork

Time management

Attention to detail

Problem solving

G-Suite proficiency

Tools

G-Suite (Google Workspace)

Job description

Health First Group's Mt Isa clinic is hiring a Clinic Receptionist for a full-time role (38h/week), Monday to Friday, 8am–6pm. You will be the first point of contact for patients, delivering first-class customer service in a fast-paced environment.

Medical experience is not mandatory and training will be provided. Key duties include diary management, handling communications, ensuring procedures are followed, and maintaining patient records and clinic tidiness.