Clinic Front Desk & Admin Coordinator

Mindful Psychology; Brisbane; Presencial; AUD 32.000 - 40.000; A tiempo parcial

Descripción de la vacante

Mindful Psychology in Woolloongabba, Brisbane, is seeking a casual receptionist to support our permanent team. Hours vary, averaging 6–15 hours per week, with shifts across 8:30am–7:00pm Monday to Friday and 8:30am–3:00pm Saturday.

Availability to start in early December and through January is essential, as the role will suit someone flexible and reliable. You will greet clients, book appointments, process payments and private health claims, support clinicians, and contribute to admin, marketing

Formación

• Experience in customer service from hospitality, retail, or call centres.
• Comfort with technology and quick to learn new systems.
• Warmth and professionalism in interactions.
• Strong problem-solving and attention to detail.
• Commitment to confidentiality and privacy, acting with integrity.
• Team-first mindset and willingness to pitch in when needed.

Responsabilidades

• Welcoming patients and managing appointments.
• Processing payments and handling private health claims.
• Support clinicians to deliver seamless patient experiences.
• Use client management and operational systems to keep things running smoothly.
• Assist with billing and invoicing to providers and clinicians.
• Answer calls and respond to inquiries with warmth and efficiency.
• Assist clinicians with administrative tasks as needed.
• Support practice management with marketing, cleaning and other tasks.

Conocimientos

Customer service experience

Technology comfort

Warmth and professionalism

Problem solving

Confidentiality and integrity

Team player

Descripción del empleo

Mindful Psychology in Woolloongabba, Brisbane, is seeking a casual receptionist to support our permanent team. Hours vary, averaging 6–15 hours per week, with shifts across 8:30am–7:00pm Monday to Friday and 8:30am–3:00pm Saturday.

Availability to start in early December and through January is essential, as the role will suit someone flexible and reliable. You will greet clients, book appointments, process payments and private health claims, support clinicians, and contribute to admin, marketing