Clinic Coordinator & Receptionist (Melbourne/Geelong)

RediMed; Melbourne; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Birthday leave

Employee Assistance Program

Job summary

RediMed, based in Melbourne CBD, is seeking a friendly Receptionist / Clinic Coordinator to join our Melbourne team. You’ll be the welcoming face of the clinic, manage front‑of‑house operations and coordinate appointment paperwork while supporting our medical specialists.

This busy, hands‑on role includes occasional travel to Geelong, excellent team culture, and the opportunity to contribute to a growing national health provider.

Qualifications

• Experience in reception, administration or a customer-facing coordination role.
• Able to work autonomously and own front‑of‑house operations.
• Excellent communication and customer service, including managing sensitive situations.
• Strong organisational skills and attention to detail.
• Good computer skills and ability to learn new systems.
• Willingness to travel to Geelong up to once per week.
• Experience in medical reception or medicolegal services is highly regarded but not essential.

Responsibilities

• Welcome and check in examinees, medical specialists and visitors, providing a friendly and professional experience.
• Manage reception and front‑of‑house operations, ensuring appointments run smoothly.
• Coordinate consultation rooms, appointment paperwork and specialist requirements.
• Prepare medical and claim documentation, including collating, organising and bookmarking PDF files.
• Respond to phone calls, emails and general enquiries.
• Liaise with specialists and internal teams to resolve appointment requirements and day‑to‑day issues.
• Support examinees who may be anxious or distressed, maintaining a calm and professional approach.
• Keep clinic facilities organised, well‑stocked and ready for use, including when supporting our Geelong clinic.

Skills

Reception experience

Customer facing

Organisation

Communication skills

Autonomous working

Problem solving

Travel readiness

Tools

Electronic documentation

Job description

RediMed, based in Melbourne CBD, is seeking a friendly Receptionist / Clinic Coordinator to join our Melbourne team. You’ll be the welcoming face of the clinic, manage front‑of‑house operations and coordinate appointment paperwork while supporting our medical specialists.

This busy, hands‑on role includes occasional travel to Geelong, excellent team culture, and the opportunity to contribute to a growing national health provider.